Soulfreak description
Established in 2015, Soulfreak started as a small surf shop with a passion for creating unity using the skull design as well as incorporating “soul” within our brand name. Two things we all have in common! Over the years we have evolved into a cafe offering locally baked goods, artwork and even art/craft classes. Our menu includes locally sourced pastries, scones, empanadas, tamales, cookies, cake balls and a variety of gluten free and vegan options. We source our coffee and espresso from our friends at PCR and offer a variety of beverages including, drip, lattes, matcha lattes, cold brew, teas, smoothies and our signature frozen coffee drink, “freakucchino”!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.