SR
Stephanie Rodriguez
2 days ago
Absolutely Outstanding Experience at Willies in Cibolo, this place is an absolute gem 💎! From the moment you walk in, you’re greeted with a fun, welcoming, energetic atmosphere that makes you feel right at home. This place truly has something for everyone!
The burgers are phenomenal—juicy, flavorful, fresh, and incredibly satisfying. Every bite is packed with deliciousness, and you can really taste the quality and care that goes into the food. If seafood is more your style, Willie’s delivers that too! Their salads are crisp, vibrant, generous, and delicious, making it easy to find something perfect whether you’re craving something hearty or something lighter.
And then there’s the beer and cocktail selection with a Phenomenal happy hour! 🍺🍹 It’s the perfect place to kick back, relax, enjoy a delicious meal, and a cold drink!
What really makes Willie’s stand out is the combination of excellent food, incredible variety, welcoming atmosphere, friendly service, generous portions, refreshing drinks, and genuinely enjoyable vibes. Everything comes together beautifully. Whether you’re stopping in for a quick lunch, meeting friends for cold drinks, or simply wanting a fun and comfortable place to unwind, Willie’s is the place to be!
You can tell there’s genuine pride behind the kitchen and the overall experience. It’s the kind of restaurant you visit once and immediately start thinking about what you’ll order the next time!
Highly recommended! I’ll absolutely be back and would enthusiastically recommend Willie’s Grill & Ice House to anyone looking for an outstanding dining experience, incredible burgers, delicious seafood, fresh salads, ice-cold beer, creative cocktails, and an all-around fantastic time! 🍔🍤🥗🍺🍹❤️
I love coming to this location . Marie the manager has been my favorite person at this store. She’s always so helpful and attentive to any of my needs I may have. We always end up talking about funny things that come up. We normally come during happy hour for this drinks if you know what I mean. Then one leads to another. It’s always a great time. Most of the time I have a free appetizer in my rewards! It’s like it never goes away. And that is what a single mama is talking about! Highly recommend coming here. The staff are so fast and efficient. It amazes me every time. If I could give 10 stars, best believe I would!
MH
Maureen Haynes
Aug 12, 2026
Went after a movie this last Saturday, around 3 pm, before rush. EXCELLENT & FRIENDLY SERVICE! Dylan was our waiter. We've had their food delivered many times, my husband really enjoys their burgers & rings, but said it's even better fresh. In fact, he repeated how much he enjoyed it, many times, lol! I enjoyed my seafood as always. But the bread pudding in bourbon sauce, I think it was, BEST I HAVE EVER HAD! And I've had it many times & I'm over 50. PLEASE KEEP IT UP! You have some loyal customers now.
EG
Eber Guerrero
Aug 2, 2026
I write this review as a waiter.
My gripe is with the structure of service.
Americans are often made fun of for wanting tips for everything. You've seen the memes, and so have I. This place fuels these memes. The beauty of having a waiter is being waited on. When you go to Willie's Grill & Icehouse, you are expected to tip your waiter without being waited on. I have to go in there and wait in line, instead of having my order taken. I can get my own drink at the counter, fill it and walk it to my table. My food gets dropped off by a runner, and my re-fills are seldom, if at that. Server checks on me and may bring me a drink from the bar if I want one. I get it, I know there is staff and they are working to make my experience "better". At the end of the day this is a glorified cafeteria style restaurant that sprinkles some runners and """servers""" and expects me to tip 20 percent on services I did not fully receive. No thanks.
If you're craving Willie's, do yourself a favor and go to the 281 location. The service, food, and overall experience there are far better than this Schertz location.
We placed a to-go order and waited 53 minutes for our food—and the only reason we got it was because I finally went up and asked if it was ready. They handed us the bags, but neither one was even warm. When I opened them, it looked like the food had been sitting there the entire time. Nothing tasted fresh.
I brought it to the attention of an employee, and her response was, "We can heat it up." She then got the manager, Rene. Unfortunately, he didn't seem concerned about the overall issue. He mentioned that it only takes 45 seconds to make the sweet potato fries and brought me a new order. While I appreciated the gesture, those fries were cold too. The fries were just one example—the entire meal was cold.
To make matters worse, while we were waiting, we watched another customer sitting in their car repeatedly receive what appeared to be the wrong order or have issues with their food. We saw an employee going back and forth several times with food containers. At one point, she stopped inside near the trash can, opened a container, handled food with her bare hands, closed it back up, and took it back out to the customer. After three trips, there still seemed to be a problem, and as we were leaving, the manager went outside to speak with them.
Between the extremely long wait, cold food, lack of urgency, and what I observed during food handling, I can't recommend this location. Save yourself the time and money and go somewhere else. If you want to try Willie's, I highly recommend the 281 location instead.