Food was great and fresh. The girl behind the counter was amazing, super kind, and didnt forget a single thing. I will say that I didn't enjoy the manager sitting in front of the counter berating his employee with customers in the store. He was having a conversation that was meant to be had in a private, safe space. She must've been mortified, but if she was, she didnt show it whatsoever. As an older adult I was proud of her 🫶 Keep going girl. You got this.
MK
Mason Kratz
Sep 24, 2026
WISH I COULD GIVE ZERO STARS!!!
I had a really disappointing experience at Dairy Queen last night. From the moment we walked in, the cashier seemed bothered that we were there and was not very helpful. None of the menu screens were working, so I asked about the menu and what options were available. She seemed unsure and did not offer any kind of solution or assistance, so I eventually just ordered a shake to make things easier. My partner also placed an order, we paid, and sat down to wait.
After about 15 minutes, we still had not received anything. The only other couple in the restaurant received their order and left while we were still waiting. We could also see the screen where customer orders were displayed, and it was completely empty.
When we finally went back to the counter to ask about our order, the employees seemed annoyed that we were even asking. Another employee came from the back and rudely asked, “What did you guys need?” When we explained that we had been waiting for our order, she put her hand out for the receipt without any explanation. We gave it to her, and she then made our drinks and handed them to us without an apology or even acknowledging that our order had apparently been forgotten.
To make things worse, the order was not even correct when it was finally handed to us. At that point, though, we honestly did not feel comfortable asking for it to be fixed because the employee already seemed irritated with us, and we did not want to upset her further.
Mistakes happen, and I completely understand that, but the lack of customer service was the most frustrating part. A simple apology, some basic communication, or even a little effort to help would have made a huge difference. Instead, we left feeling like we were an inconvenience for simply ordering, waiting patiently, and then asking where our order was.
VM
Vinisha Monroy
Sep 17, 2026
We stopped by today and tried to use a $1 off 16 oz. Blizzard coupon we received through DQ’s Miracle Treat Day fundraiser. The employee Brittney G. looked at the coupon and told us it had expired July 30. I initially assumed I must have misread it, but when I looked again, the fine print clearly states “EXPIRES 12/31/26.”
I tried explaining that July 30 was the date printed for Miracle Treat Day, not the coupon expiration date, and even pointed out that the expiration date was December 31. Instead of taking another look, the employee very matter-of-factly told us that it expired months ago and that “we’re in September,” then closed the window and continued working.
It was only $1, so the money really isn’t the issue. We were genuinely confused and weren’t rude or argumentative at all. What bothered me was how dismissive the interaction was when the coupon itself clearly showed that it was still valid. I would have completely understood an initial misreading, but it would’ve taken a few seconds to simply look at it again after we pointed out the printed expiration date.
Waited way too long in the drive thru and got cold burgers 🍔. Prices were up there, should have been at least warm. Quality control at this location is non existent.
MP
Montgomery Prescott
Aug 19, 2026
Ordered a blizzard with no peanuts and specifically requested a lid to avoid a sticky mess on my drive home. Somehow I got a blizzard full of peanuts, no available lid , and a complimentary melted ice cream detailing package for my car seats. Y’all didn’t even try man omg! <\3
Fella at the window was super polite though!