Whataburger

Reviews

• TM

  Tomoko M

  1 day ago
  5.0
  The staff member, Mr. Jorge, was incredibly kind and helpful🙏
• JJ

  Jay66

  4 days ago
  2.0
  Drive thru forgot to pack my cinnamon roll after waiting around 20 minutes in line, order was simple #5 meal and a cinnamon roll :/ order was for Jay at 11:41 pm
• KC

  Kyle C.

  6 days ago
  1.0
  Whataburger has fallen victim to shortsighted leadership who’s soles purpose is to increase their paychecks at the expense of the customer and employees. They too have shrunk their portions, increased their prices, and lowered the quality of their service they do not staff appropriately for rush hour, and their time estimates on their app during peak hours is off by orders of magnitude. I can see the staff genuinely cares and is putting in the best effort they can, but they do not set prices. They do not dictate portion size, and they do not have anything to do with the quality of the food that is purchased by headquarters. Overall, Whataburger today is not the Whataburger I grew up with, and this makes me very sad.
• AO

  Ava Ortega

  Sep 21, 2026
  1.0
  Awful customer service, there was 2 people waiting 5 minutes at the counter to get their order taken. I had a pickup order and waited 20 minutes because no one was at the counter for me to ask for my order. There was an employee walking around on his phone. They also ALWAYS forget something in my order, every time. Also the employees don’t greet anyone or just even have a nice tone, nothing.
• TT

  Tone

  Aug 28, 2026
  1.0
  Disgusting Whataburger location. I discovered this roach while I was eating in the booth. This is in the seating area. I can only imagine what’s in the kitchen. Also, poor Customer Service by Genesis I suggest a re-training. General manager poor look on staff and cleanliness of your store