Whataburger

Reviews

• SR

  Samantha Rios

  1 day ago
  5.0
  Elyanna was super nice and patient with me and every customer that was in line before me she greeted us with a beautiful smile, answered all our questions, placed our order correctly, food came out fresh and quick! Restaurant was also super clean we will definitely be back!
• AM

  Andrea Moncada

  2 days ago
  5.0
  Small, but busy whataburger. Friendly, and welcoming service. Fast food that was hot with clean oil. Young man in front counter has great customer service without the rush and stress. Connected to a very clean Loves truck stop.
• LL

  Love

  3 days ago
  1.0
  This restaurant obviously need to train their employees to listen to customers and not just be rushing through work, because I thought I placed my mobile order and turns out something happened and it didn’t get placed.I drove up to the drive thru and told them I have a pick up order for my name before I can finish my sentence I was told to just pull up to the window and they got me. OK so at this point, I didn’t know that my order wasn’t placed in. They took forever to get me to the window despise short distant. When I got up there gave them my name. They told me they didn’t have my name and if I could check that I am in the right place, so it has happened to me before. when I went and found out that my order wasn’t even placed. Female employees didn’t even let me finish my sentence. Just said “have a nice one” in a rude tone and closed the window on my face. I get it that fast food can get busy. One they couldn’t save me time and gas letting me that they didn’t have my order from the get go. Two, just because I made a mistake and went to own up my mistake to be rudely dismissed and get a window close to my face. I’m not expecting kiss ass behavior but some common respect like I was giving to them is nice.
• HC

  Hector Conde

  4 days ago
  1.0
  Extremely Disrespectful Treatment Toward Veterans — 24 Minutes for a Cup of Coffee I’ve been to this Whataburger multiple times, and unfortunately, every time I encounter the same employee that’s always at the drive thru, it’s the same disrespectful attitude and excuses. The employee I’m referring to has long hair, chubby cheeks, and wears a blue jacket. Based on my repeated experiences, I genuinely feel like this employee has a problem with military veterans. Every other Whataburger I visit treats me like a normal customer, regardless of whether I request the complimentary coffee offered to veterans. However, at this particular location near my home, the moment I request the veteran coffee along with the food I’m paying for, this employee’s entire attitude changes. Suddenly, his tone becomes rude, his responses become short, and he barely acknowledges me as a person. I’ve heard excuse after excuse from this same employee: “Oh, I forgot,” “The machine isn’t set up,” or “I don’t think that’s today.” Meanwhile, the promotion is literally advertised on the walls and ordering screens! During my most recent visit, I immediately recognized him and already knew what to expect. He handed me the food I had paid for and then instructed me to move to the designated VIP parking area while they prepared my coffee. My wife and I sat there watching and counting as SEVEN other vehicles received their orders while we continued waiting for ONE measly cup of coffee. By the time I finally received it, 24 minutes had passed. Twenty-four minutes for a single cup of coffee. At this point, it’s not even about the free coffee. It’s about basic respect, professionalism, and how customers are treated. I’m not asking for special treatment because I’m a veteran. I’m asking to be treated with the same courtesy and dignity as every other paying customer. If Whataburger chooses to offer complimentary coffee to veterans, then employees shouldn’t make customers feel like they’re an inconvenience for accepting that offer. What makes this even more frustrating is that I’ve experienced this behavior repeatedly from the same employee. Once or twice might be understandable, but when the same attitude, excuses, and delays happen every time, it becomes difficult to believe it’s simply a coincidence. Management needs to address this employee’s behavior. Veterans shouldn’t have to feel unwelcome or disrespected for accepting a promotion that Whataburger itself proudly advertises. I have no problem paying for my coffee. What I have a problem with is being treated like I’m less deserving of basic customer service simply because I requested the complimentary one.
• KL

  Kenia Lopez

  Oct 7, 2026
  1.0
  Ghetto... Just disrespectful people working here. Here October 7th in the evening. Maybe they are understaffed but disrespectful lady at the window taking orders. Talking smack in Spanish assuming I wouldn't know.