Sonic Drive-In

Reviews

• LG

  Leigh Gonsalez

  Aug 4, 2026
  1.0
  Cashier Emerald at the window has no good customer service. Doesn’t know her drinks. Bad service from her !! Put someone else at the window
• HR

  Hailey Rodriguez

  Aug 4, 2026
  1.0
  Went and ordered 2 lg cokes added cherry, and a 6 piece mozzarella stick. Not only did I wait 20 minutes for that, they didn’t add cherry to one of the cokes and shorted me on the sticks. And the lady who came to give me my order basically shoved the drinks in my hand, didn’t say one word and just walked off. Service was horrible, order was incorrect and wait time was ridiculous.
• SJ

  Sharon K Jones

  Jul 25, 2026
  1.0
  I stopped at this Sonic on my way home maybe once a year always hoping it'll be better than the last time and it never is. Today I ordered just a Sonic cheeseburger with extra onions and hold the pickle and ketchup. But instead I was given the supersonic with double patties which I did not want and I had no onions. The burger patties were so old and cold that the cheese slices would not melt even the slightest and we're also cold. The bun fell apart immediately into little bitty pieces making it nearly impossible to pick up and eat. When I told the girl at the window I did not order double patties and I had to pay 3.50 more for that extra Patty I did not want she just closed the window in my face. I give up that is the last time I will ever stop at that Sonic even though I pass it five to seven times a week on my way home. Rude and uncaring employees every time I've been there
• OO

  Ortiz

  Jul 8, 2026
  1.0
  I ordered a Triple Cheeseburger Combo for delivery through the website. After waiting, I called the store and was told they do not provide delivery themselves and that delivery orders are handled through DoorDash. They also told me the website order was for pickup only. This was confusing and not clearly communicated on the website. The website should make it much more obvious whether an order is for pickup or delivery. As someone with a mental disability, I found the process difficult to understand, and I believe other customers could easily make the same mistake if the information is not presented clearly. To make matters worse, my combo was missing the tater tots, and 2 sides that I paid for. The food itself was stale and tasted old, as if it had been sitting out for a long time. At the very least, it should have been remade or served fresh. Overall, this was a frustrating experience because of the confusing ordering process, poor customer service, an incomplete order, and low-quality food.
• IE

  Iza Ewers

  Jul 7, 2026
  1.0
  Showed up about 8:15 opening hour is 8:00 I waited for about 20 minutes till I realized their was no one working at all. I waited in the drive through and thought maybe it wasn't working so I went to the pull up station and still absolutely nothing. Usually don't have this problem but was extremely disappointed. How are you open at 8 and it's now 8:30 and no one is working the location. This is absolutely ridiculous. Wasted so much of my time, giving the benefit of the doubt and still Nadal. Get better, reliable employees or just close the dang location if your under staffed.