Sonic Drive-In

Reviews

• KC

  Keep it Cute

  Jul 28, 2026
  1.0
  I ordered a medium peanut butter shake at 1:22 PM and what followed was one of the most disrespectful customer service experiences I've had in years. A young employee brought out the wrong order to my car -- not once, but twice. When I corrected him a second time, his response was a dismissive "oh darn," like getting my order right was an inconvenience to him. Meanwhile, I watched four cars that pulled up to the drive-thru behind me get served and drive off while I sat there waiting. I was first in line. I shouldn't have had to flag down a manager just to get the order I've been waiting almost 25 minutes for. When the manager finally came over, he was apologetic -- at first. He told me the employee "isn't usually like that, but he'll talk to him." I stayed calm and told him I understood. Then the shake came out watered down and melted from sitting so long, and he told me I still had to pay for it. I refused. I wasn't paying for a product that wasn't made correctly, especially after waiting over 25 minutes while everyone else got taken care of first. I asked for both employees' names so I could file a complaint with corporate. The manager refused to give them to me. I still had the receipt in hand at this point, which had the name Reider on it. Instead of simply providing a name, he demanded I hand the receipt back -- and when I didn't, he threatened to call the police. All of this over a shake I never received and never paid for. It's telling that the response to a customer calmly asking for accountability was a threat to call the police rather than simply giving me a name. This location has serious issues with how customers are treated, and I don't believe my experience here was accidental. I won't be returning, and I'd encourage others to think twice before spending their money at this location.
• AS

  Alicia Stewart

  Jul 20, 2026
  1.0
  Orders are inaccurate and the staff are meh. Don't waste your time. Go somewhere else for food and drinks.
• JT

  Jocelyn Torres

  Jun 24, 2026
  1.0
  This order just made me vow to never support Sonic ever again. What a sad sad place. The food has never been the same and their idea or a sonicblast is a cup full of soft serve with a whisper of toppings. What a joke.
• MM

  Mark

  Jun 14, 2026
  1.0
  15 minutes before closing & they dont serve me
• IC

  Isidro Chavez

  Apr 23, 2026
  1.0
  I was here yesterday for a Dine-in, I ordered a 6 piece mozzarella sticks and they were out in less than 30 seconds which was odd, I took a bite and noticed they were cold in the middle, Told the guy and he just keep looking at me like I was wrong, he smiled and took my mozzarella like he was going to spit on them and give them back to me. So I just left, His name is REIDER, He is about 5'1 or so. Absolutely a psycho! If you see him you'll know what I'm talking about. Never had an experience this weird before at sonic. I've been a customer for years! 04/22/26 07:55 pm I want my refund for the 6 piece mozzarella sticks I didn't get!