Saltgrass Steak House

Reviews

• VN

  Vanessa Nanny

  Oct 8, 2026
  1.0
  I am a Landry’s Select Member and I have never had a bad experience at a Landry’s restaurant prior to today. Locals always say to stay away from restaurants on the riverwalk. They’re absolutely right. Thursday evening, steady house, no rush. We ordered drinks, we received them 30 minutes later.. which were watered down. We the received our meals and were confused due to never having gotten our salads first. We did not order any appetizers. Steak wasn’t cooked to order. We asked for melted butter for the steaks, bread butter came out instead. No overly complicated order. No excessive substitutes or add ons. Received poor service, poor food, poor drinks, for a ridiculous price. I would’ve personally waded across the river and gone to DICKs Last Resort or Rainforest Cafe if I wanted that. Never been the one to leave a review. I hate to complain, I am not the type to cause a scene. However, I was so disappointed in the service at this supposed nice restaurant.
• LH

  Lily Hernandez

  Sep 28, 2026
  2.0
  Went for my sisters birthday sept 27 and had a bad experience, ordering drinks and appatizers took like 15 minutes, then when my sisters salad came out it had a hair in it, then I had ordered a bit after my family did and got my food first and they said it was bc I had a single ticket and my families food would be coming shortly after, which was not true at all, they waited another hour after I got my food and to make it worse we r pretty sure the waitress had forgotten to put in their order and even worse about 20 minutes after saying it was coming out shortly a manager came out to say that they ran out of our sides, so even by then they weren’t even working on our food, waited even longer finally got our food and honestly it ruined the mood because we waited so long, the manager only talked to us that one time and never touched base with us again and I’m surprised they didn’t offer something comped or a discount because the wait honestly made it not worth it. the waitress said she was sorry and she was new which we understand , I think maybe management should do better at training or at least shadow new hires , took a long time for us to get our ticket too
• CL

  Chelsie L

  Sep 27, 2026
  1.0
  To start it seemed as though we were going to have a good meal, I ordered a margarita that didn't get brought til we were about to pay for our meal. A friend was with my husband and I and was upset because the waitress didn't ask about splitting the check. We had one appetizer and one meal to split and somehow it was $100 dollars. So somehow a 12 dollar appetizer and one 40 dollar meal was $100. There were multiple bugs crawling on the walls, we saw the waitress all of twice and I asked for the margarita to be removed from our bill which I dont believe it was. When it was time to pay the waitress looked at my husband and walked away when he was kindly holding the wait book with his card in it up to hand it to her. I normally never complain but 3 other separate tables delt with similar. We will not be back due to everything. As well to add there was a gentleman selling roses which was pretty off putting while trying to eat, he came by twice...
• VL

  Veronica De Leon

  Sep 25, 2026
  5.0
  Keyona was an amazing waitress. She made sure all our needs were met. She was on point. Between Keyona and Franky this visit was blissful. I watched Franky scanning the room making sure he was on top of it. As soon as a table was gone he was there cleaning. I had something we needed out of the way boom he was right there. Keyona was great. Never missed a beat. See drink getting low. She would ask if she could get us a refill. These two make me wanna come back. A big thank you to both Keyona and Franky! (Sorry if I misspelled either of your names!) The food was wonderful. Came out fast. Had wonderful flavor to everything. Salad was fresh, mashed potatoes perfect not runny, salmon had a great flavor, the prime rib was cooked to perfection. Complimites to the cook.
• A

  Вероника Карина

  Sep 20, 2026
  3.0
  We had a rather contradictory experience here. On the positive side, our waitress was very pleasant, attentive, and provided great service. The steak itself was also cooked well and tasted great. However, a few things were quite disappointing: Missing drinks: Two cocktails I tried to order were unavailable, which felt odd for a restaurant of this level. Long wait times: The kitchen took an unusually long time to bring out our food, even though the dining area was half empty with only a few tables occupied. We only ordered a steak and two dishes from the kids' menu. Steaks generally don't take that long to prepare, especially with such a low kitchen load. Kids' meals: While the steak was good, the kids' French fries were definitely underwhelming. Overall, great service from the floor staff, but the bar inventory and kitchen speed really need improvement.