Rainforest Cafe

Reviews

• MM

  Melvin

  3 days ago
  5.0
  We celebrated our daughter Scarlett's 3rd birthday at Rainforest Cafe and it was absolutely magical and that's all thanks to our server Alex! 🎂🌿 Alex made our little girl feel like the star of the jungle. She went above and beyond to make sure Scarlett's birthday was truly special As a dad with a pregnant wife and a toddler who was absolutely wide-eyed at everything, I cannot tell you how much it meant to have someone who genuinely cared about making our experience memorable. Alex didn't just serve us food, she gave our family a moment we will never forget.
• HM

  Hakuna MiTatas

  3 days ago
  4.0
  We had a reservation and made it seem smooth and quick. However there ended up being someone seated where we were supposed to be sat and that seemed to confuse and get hectic. Our server was nice but he seemed way more interested in keeping his other tables happy, and our drinks went empty fairly often...he didn't even take the menus from us after we ordered, he was quick to rush off. It was busy and I understand that but we kinda felt like an after thought in his section. Food was pretty good, but definitely pricey. But you're paying for ambiance. The gift shop girls were not welcoming whatsoever. When we approached the register they looked over at us and continued to have a conversation. I had to literally ask if this was the only register or if someone was available to check me out. She didn't wrap my glassware, she just kinda dumped it in a bag. The experience wasn't horrible but it could've been a lot better.
• KR

  Kelsey Robles

  May 12, 2026
  5.0
  We visited today for a school field trip and had the absolute best experience! Our servers, Jasmine A. and Yadira, went completely above and beyond for our large group. The girls absolutely loved Jasmine’s energy, and I especially appreciated how patient, kind, and engaging she was with all of the kids. She interacted with them with such genuine positivity and never once seemed overwhelmed or annoyed, which meant so much to us as teachers/admin. Both servers made our visit smooth, fun, and enjoyable from start to finish. We will definitely be back and would love to sit in their section again!
• JF

  James Fleming

  May 9, 2026
  5.0
  My wife and I stopped in for a drink to celebrate our anniversary. I was so excited as my wife had never visited a rainforest cafe before. Even though we just had a drink (and sat at a table- not the bar), our waitress, Emily, went above and beyond for us. She took the time to chat with us- congratulate us on our anniversary, check in with us frequently, give honest recommendations on the drink menu, and didn’t push us to get some food. She even went so far as to wash out our souvenir cups that we had our drinks out of so that we did not have to do so later. All of this while knowing we were only getting drinks so our tip wasn’t likely to be substantial. Needless to say, we took care of Emily, just as she did to us. It’s rare to have a server so passionate about where she works, and the care of her customers. My wife and I are here for a couple more days and we’re considering going back to eat because of the great time, and drinks we had. Thank you, Emily! You made our night.
• LN

  Leanna Nirschl

  Apr 30, 2026
  2.0
  I would’ve given this a one star had it not been for our very sweet server, Georgia. But unfortunately the rest of the staff I encountered were rude. I had walked up the 2 flight of stairs to get to a hostess (since I didn’t see anyone by the bar or river walk entrance). I politely asked if there was somewhere quiet we could sit because we had our grandparents with us. She replied that there is no where quiet it was all very loud throughout the restaurant. I asked if we could then sit outside by the river to which she said I would have to go back down and ask the bartender. I did so, but he wasn’t by the bar. Once I found him I asked about sitting outside to which he complained and sighed that he would have to bring our drinks all the way from upstairs down to the main floor. We ended up deciding to sit inside so we went back to the hostess and as soon as she saw me she reminded me “it’s going to be very loud” as if to deter me from dining here. The whole experience was discouraging and irritating. Thankfully our server was kind and accommodating. The food tasted ok, but portion sizes were very off. The loaded mashed potatoes are labeled on the menu as shareable but it was very small, and I ordered a pasta dish that was $25 and I was shocked how small the portion was.

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