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McDonald's

2.8
(764 reviews)

Business Details

14250 Potranco Road, San Antonio, TX
78245, United States
(210) 679-0326
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14250 Potranco Road, San Antonio, TX
78245, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 14250 Potranco Road in San Antonio, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.8
764 reviews
5 stars
226
4 stars
93
3 stars
80
2 stars
64
1 star
301
  • TT
    Teresa Talavera
    4 days ago
    1.0
    This McDonald’s is by far the worst McDonald’s in McDonald history. They always mess your order up. The chicken nuggets are stale and cold. I continued to go because it’s the closest one to me but it will definitely be the last time due to the fact that every time I go I end up extremely upset due to my order being wrong, poor customer service and the cold food they give you that has been sitting there for a while. The managers are very unprofessional. They are a joke!!!!! DO NOT GO THERE they will mess your order up and give you old food. If you complain they will get upset and give you a bad attitude.
  • JA
    Janie Alcala
    Oct 29, 2026
    1.0
    if I had a choice, not to give them any stars, I would give them no stars. I put my order in on the app@ 8:07 It was just for a small caramel macchiato. I say there was maybe two cars in front of me and no cars behind me when I got there. They pull me up as always tell me to park up at the front window to wait for my coffee. I know that these guys take a long time when there's a lot of cars, but I figured there was nobody there not the case . I counted at least 8 to 10 cars going by and getting all their orders getting their coffees, drinks and their food. I'm sitting there waiting in the front window that they made me wait all the time and right at 8:16 I called them to see if they had forgotten about my coffee. I didn't even get a sorry ma'am I didn't get nothing. They're just like I'll check on it. I finally got my coffee at 8:18 and it was all watered down and ugly. Can't believe these people get to work for McDonald's and they have such crappy Restaurant skills. They need to be trained to make those drinks especially if they're gonna make you wait that long.
  • DD
    Devin
    Oct 28, 2026
    1.0
    I don't even know why I try with this location. Food never comes out fresh and the wait is usually incredibly long. Like what was the point in waiting so long if they always just microwave stale food. I eat out a hell of a lot. Theres been maybe only 1 time I've had fresh food from here, but the other 30 or so times I've attempted this location kills me. It's just convenient on my long drives home.
  • JU
    Joanna Um
    Oct 26, 2026
    5.0
    The manager who interviewed my mother-in-law, I believe his name was Gideon (sorry if I spelled it wrong!), was amazing. You can tell he cares about the food, his employees, and especially his customers. The food was great, and the service was just as good! But what really made this experience special was how he treated my mother-in-law. She’s been going through a hard time and asked for a job application. He didn’t hesitate to interview her right away and give her an opportunity. That honestly warmed my heart. It meant so much to see someone willing to help another person when they needed it. We need more people like him in this world! Thank you for such a great experience! ❤️
  • NB
    Nicole B
    Oct 26, 2026
    1.0
    This location is awful. Placed a mobile order and came to pickup with about 10 others who have been waiting. Waited over 45 minutes (57 to be exact because nobody would come refund anyone, they kept everyone in the back except this poor kid that would get asked all these questions, but never came back with answers, just ignored everyone) and they lost several orders for customers waiting just as long and longer. From the other reviews, this location needs some serious management changes or re training. After going over the missing orders with the manager, she made it, and magically there was a ticket, but the order was still wrong. Really?! I rarely eat McDonald’s but had an all day event and it was late… didn’t realize how bad this location is

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 via their delivery service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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