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McDonald's

3.4
(2,470 reviews)

Business Details

(210) 682-7400
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
San Antonio Potranco 1604, San Antonio, TX
78245, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on San Antonio Potranco 1604 in San Antonio, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,470 reviews
5 stars
915
4 stars
482
3 stars
324
2 stars
198
1 star
551
  • AR
    Airona Amber Rodriguez
    4 days ago
    2.0
    Made a very simple order on the way to Austin. For halloween, just to eat on the road of ranch snack wraps and a 20 piece nugget, and instead of giving us ranch. Snack wraps, they gave us spicy, so we literally just shared a twenty piece nugget and lost out on the food and money of the wraps. And that's because they had us waiting in slot. Number 4 for that, minimal order for almost thirty minutes. Without the establishment being busy, I truly think they forgot us. I will say the restroom was clean, but the performance was sad. Considering that we were the only customers left waiting
  • GA
    Geno Anguiano
    Oct 29, 2026
    1.0
    Order 2 mc chicken came home ready to eat then this crap happen is this a joke I know it mcdonald's but for real !!they forgot to put the chicken in the Damn sandwich
  • RR
    Rotian
    Oct 15, 2026
    1.0
    Everytime I ask for sweet tea, they give you this unsweet bullshit and then when you go back to fix it, they do it again. I went back a third time and watched them dispense the tea from the sweet side. Still unsweetened. If you dont know how to make sweet tea, stop offering it and selling it. You are the only franchise I have this problem with. Edit: No its actually worse. Sweet tea at the bottom has gone old, then they throw unsweet at the top. I dont understand how you do that unless you are willingly ripping off customers. If it's bad then dont sell it, if you dont know how to make sweet tea then dont sell it. I dont see how anyone competent hasnt noticed.
  • JD
    Jennifer Duran
    Oct 13, 2026
    1.0
    Terrible experience at McDonald's today first they asked me to park in spot 1 however 1 already had someone meanwhile 2 and 3 were empty but thats fine, than they gave my drink to the car infront of me I know she didnt order it because she tried to give it back and the young man said it was fine, I did speak with him and he apologized and reassured me he didnt give my food to the other car (which has happened again when they ask you to move spots which gets confusing and easier for mistakes to happen) than they finally bring out my food and 2 of my burgers were messed up and when I ordered 4 apple pies I guess they didnt hear me and gave me only 2 which is fine because they didnt charge me, I pull around and inform them my burgers are messed up, I was told to pull forward and provided my receipt at which point the young man who gave me my food opened the window and again apologized (he was wonderful) and I stated that this was the second mcdonald's I had been to the first had wifi issues and never received my order so I came to this location, and had burgers messed up and missing pies and that he was going to ask me to pull forward wasnt he and that this is frustrating and I know that it wasnt his fault but I didnt want to wait 15 more minutes, he stated it should be 15 minutes so I said ok and was told to pull around to the same place I was just at, there was a young women employee outside with a mcdonald's bag and a cup she said hello and i pulled forward to the spot I was before and I look in my mirror and the young women is dumping out a RAT on the side of the building saying go on get out of here.......disgusting, a few minutes later the same young man comes to the car with a bag and apologizes again and says here's your food I said thank you and checked the bag because it was very heavy......it was someone elses food a large fry and 2 chicken sandwiches with I belive some nuggets I didnt want to dig through since it wasnt mine. I proceeded to go inside mind you I placed my order around 5 and it was now after 5:30 I go inside and tell the cashier what happened and the young man comes around and inform inform him that this wasnt my food this was someone else's order eventually they find the manager and she comes out however at no point was I offered anything for the inconvenience I was handed my burgers and left. I called customer service 866-692-9223 after a few minutes (5ish) someone answered on mute because the ringing stopped and it was just silent on the other end so I hung up and called again thinking maybe it was a connection issue after a few minutes (6ish) the same thing happened I waited on the silent line for 16 minutes and was sent to the survey so I know someone hung up on me. I called and and again someone answered and it was silent so I said hello I know someone is there and this is extremely frustrating and not even a minute later the cs answers and goes hello how can I help you I proceeded to inform her of the entire situation.....I am so frustrated with this entire situation. I would avoid mcdonald's or atleast this location if you can
  • DV
    Danny V
    Oct 13, 2026
    1.0
    How hard is it to put the correct item in a bag???? Order a biscuit with bacon and got a chicken sandwich I know it can be difficult to differentiate a chicken from a pig but come on really!! And then ask if I can come back for. In AM Potranco traffic yeah right!!! $6 vs $3 dollar sandwich So after visiting a second location the original sandwich I wanted ended up costing me $12 SMH!!!!

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at San Antonio Potranco 1604?

McDonald's at San Antonio Potranco 1604 is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and curbside pickup?

Yes, they provide delivery, curbside pickup, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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