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McDonald's

3.5
(2,643 reviews)

Business Details

926 Bandera Road, San Antonio, TX
78228, United States
(210) 438-9030
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
926 Bandera Road, San Antonio, TX
78228, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 926 Bandera Road in San Antonio, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,643 reviews
5 stars
1,135
4 stars
434
3 stars
338
2 stars
176
1 star
560
  • CL
    Cheetah Lover
    2 days ago
    1.0
    By far the absolute WORST McDonalds man. SAMANTHA needs to be FIRED. She always has a bad attitude always!! Legit got upset because I asked for a STRAW for my dirty soda. She said it’s a sip lid and I don’t need a straw. If a customer asked for a straw just give them one. Every other McDonalds has given me a straw for my dirty soda. I didn’t know it came out of her paycheck. She got upset with me yesterday over my mobile order not popping up in their system. I called corporate. She’s just absolutely AWFUL AWFUL AWFUL. I HATE this location and will never ever come back !!!
  • EE
    Evelin E
    Oct 26, 2026
    1.0
    I am extremely disappointed with the level of customer service at this location. Unfortunately, the experience was not only unpleasant with the staff but also with the manager. We proceeded to the second drive-thru window because no one responded at the speaker, and there was no one present at the first window. Despite these circumstances being beyond our control, we were met with an unprofessional attitude. When we requested the corporate office’s phone number to address our concerns, the manager refused to provide it. This level of customer service is unacceptable and reflects poorly on the establishment. Customers deserve to be treated with courtesy and respect, and management should be willing to address concerns professionally rather than dismiss them.
  • JB
    Julio Borjon
    Oct 18, 2026
    2.0
    After paying for double scoops of mayo in our burgers, we find out they don't have most of their sodas. Who runs out of Coke? Also, they didn't add mayo to the messy burgers, which were probably prepared with a leaf blower. Their tables were sticky and dirty, never mind that my hand had already touched a dirty wet door that had some sort of orange fluid on it. The manager seemed hesitant to claim her title when we asked for a manager. The one other guy that was there was as helpful as he could be, but still remained lost about everything. Cup lids had to be asked for and handed over by ungloved hands, and napkins and straws were also not easily available. Overall, the worst McDonald's experience I've ever had. Send in the clown already!
  • BR
    Brandi Rios
    Oct 18, 2026
    1.0
    I had an experience with this McDonald’s a couple weeks ago. I placed an order through the app and picked the drive-through for pick up Because I currently have a fractured distal fibula in my left ankle and moving for me is hard right now but after sitting in the drive-through for seven minutes and no one said anything in the speaker I decided to just go in and get my food. I’m currently in a splint and on crutches, but the way my action goes fractured. I’m still able to walk on it. It’s just not recommended and I can’t move very fast. And I know that I was gonna be there for that long. I would’ve brought my crutches inside. I was afraid to sit down because of everything else I had witnessed with them forgetting to put people’s food in their orders and asking customers if their food hasn’t made yet. I told the worker the order number and moved to the side and waited. I watched her stand there and stare blankly at a man who had came in because he had just got an order and they forgot to add two burgers and one fries to his bag before you go all the way home. She stood there and stared at him for a split second after he told her what he was therefore and she asked him,”So what do you want me to do about it?” he said, give me my food. He had to wait another 15 minutes and then they just brought him his food and at this point you know the other food they had was cold and he asked her if you know they could just replace everything because at this point it’s been between the time you picked up the order and then drove back closer to an hour so the other food was cold. She stood there for a second and stared at him, and then he repeated himself and then she just walks off without saying anything, and then the manager comes up there and tell them that they will remake everything. She then walked over to me and asked me if my food had been made yet. Mind you she was the only person working the front counter, and the manager was working drive-through. I sit there for a second and I repeated what she said cause I thought I was hearing things and I was like are you asking me if the food I’m waiting on has been made yet and she said yes and I was like how am I supposed to know that you’re the one that works here. And I kept giving her the order number, but she kept asking me to give her what was in the order instead and then finally I had to point at the screen behind the counter and show her my order. 🤦🏻‍♀️ I swear I have never seen anything like this in my entire life. And the time that I was waiting in several other people were waiting for their food. They were sitting there talking about how somebody came in. It was recording them and they were gonna be TikTok famous and they’re in our gospel about other people and I’m just like I get it’s McDonald’s but that just made my brain hurt. Y’all shouldn’t put someone upfront who is asking the customers if their food has been made yet or just acting like they can’t do the most basic things. It’s actually concerning that there’s people in the food industry that no matter how many times people have complained about the same restaurant y’all just continue to not fix anything or not give your employees better training. From the time the order was placed to the time actually got the food was about 40 minutes. The fries were lukewarm and so were the nuggets. I asked if they could at least you know, give me A drink since I had to wait so long they basically said no. I know me leaving a Review isn’t going to change anything and I know that you all are going to reach out to me and asked me to message the owner of this establishment since that’s what y’all have done other reviews left on this location. I’m assuming this is a franchise location since that says McDonald’s owner next to the response left on customers reviews on here. Many people have left negative reviews About their experience With this location multiple times And nothing’s changed and that’s sad. Y’all always say we’ll make sure to address this issue and make sure it doesn’t happen again but it always Nothing ever changes.
  • CE
    Cecilia Espinoza
    Oct 12, 2026
    1.0
    5pm I dine in today 10/12/ 26.I waited 20 minutes for my order. I understand it was a big order but I took them 20-30 minutes to get. My son order a mccrispy with bacon, it did not have no bacon took me several minutes to get the girl's attention, just for bacon. They gave me the same Burger and saw the girl touched the bun to check and they put the bacon, when I looked they was one bacon cut in half😑 I was just frustrated at this point. Went to get napkins and ketchup and took me awhile to get them as well, with other three people waiting for them to get attended. Saw two girls using their phones rather than attending the customer in the dine in. They were so rude on serving us. They need to cool down on the drive-thru so they could attend to the people that are dining in. There's one girl that comes back and forth poor girl. And the same two girls still on the phones

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in service at McDonald's on Bandera Road, San Antonio?

McDonald's on 926 Bandera Road in San Antonio is open daily from 5:00 AM to 1:00 AM for dine-in service.

When is the drive-through service available at this McDonald's location?

The drive-through at McDonald's on Bandera Road is open every day from 5:00 AM to 1:00 AM.

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