McDonald's

Reviews

• PB

  Polar Bear

  3 days ago
  1.0
  Absolutely terrible experience at this McDonald’s. I waited over 30 minutes just to get my food. Before that, I never even received my coffee or my receipt, and nobody bothered to check on me or ask if I was missing anything. There were multiple other customers waiting 30+ minutes as well, and from what I counted around 10–15 people walked out because the wait was so ridiculous and nobody was taking orders properly. After finally getting my food, they still managed to mess up my order. No utensils, no syrup, no napkins, nothing. The whole place seemed completely unorganized and poorly managed. I understand places get busy because I work at McDonald’s myself, but this was beyond normal. Very disappointed with the service here.
• MP

  Miranda Perez

  May 13, 2026
  1.0
  This location is awful and the worst one in San Antonio. Wait time is always 30 minutes for a simple meal. They move cars to parking spaces and forget about them. Extremely rude and inconsiderate employees. They give out old food, stale fries. Will no longer go there. I have the same experience every time.
• MC

  Marylou Contreras

  May 11, 2026
  5.0
  There’s a girl named Emily, That provides excellent service. Its employees like her that are the reason I continue to return.
• PP

  Patrick

  May 6, 2026
  1.0
  Waited 30 minutes in the drive through for my mobile order. People were not being pulled up to let other orders go through. Wasted my whole lunch break. Guy swapping out registers had a bad attitude as well.
• LL

  Love

  Apr 25, 2026
  1.0
  Literally never coming here again I placed a pickup drive thru order. I went through the drive-thru. The employee gave my meal to another car and instead of explaining the situation told me to go wait in one of the curbside numbers took them forever to give me my meal and then when I told them that they still hadn’t given me my drinks they went back inside. I waited for so long that I needed to get down and tell them that they were still yet to explain to me why they had to redo my order and why a simple two large drinks was taking them so long to bring out to my vehicle. They proceeded to tell me and explain the situation and then to find out that my drinks were made, but they were just sitting there being watered down and no one moved to fix the situation nor apologize.

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