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McDonald's

3.6
(1,989 reviews)

Business Details

(210) 687-1232
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25200 Interstate 10 W Lot 2, San Antonio, TX
78257, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 25200 Interstate 10 W Lot 2 in San Antonio, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,989 reviews
5 stars
790
4 stars
414
3 stars
298
2 stars
144
1 star
343
  • SM
    Seth Maloy
    Oct 26, 2026
    1.0
    I am extremely disappointed with the lack of customer service, attention to detail, and accountability at McDonald’s. I placed an order through DoorDash, paid for my food, delivery fees, and the convenience of having my meal delivered to my home. Unfortunately, McDonald’s failed to ensure my entire order was included before handing it over to the DoorDash driver. To make matters worse, I had to get in my vehicle and drive to McDonald’s myself to pick up the missing items! What is the point of paying for a delivery service if I end up having to drive to the restaurant myself to get the food I already paid to have delivered? This completely defeats the purpose of using DoorDash. I paid for convenience, not the inconvenience of making an additional trip because employees failed to properly verify an order. And to add insult to injury, by the time we drove to McDonald’s, picked up the missing items, and returned home, our food was cold! Instead of enjoying a hot, fresh meal together as a family, we were left dealing with an incomplete order, an unnecessary trip to the restaurant, wasted gas, and cold food. The entire experience was frustrating and completely avoidable. McDonald’s has a responsibility to ensure that orders are accurate and complete before sealing the bags and handing them over to delivery drivers. DoorDash is responsible for delivering the food, but McDonald’s should be responsible for making sure the entire order is included. Customers should not have to waste their time, gas, and money correcting mistakes that could have easily been prevented with a simple order check. I paid for a delivery service I did not fully receive, had to drive to the restaurant myself, and ended up eating cold food because of McDonald’s failure to properly prepare and verify my order. That is completely unacceptable! Management needs to address these issues, improve employee training, and ensure orders are properly checked before leaving the restaurant. If customers are paying delivery fees but still have to drive to McDonald’s to retrieve missing food, only to return home to a cold meal, then what exactly are we paying for? McDonald’s is a multibillion-dollar corporation. Ensuring customers receive the food they paid for should be one of the most basic expectations.
  • PB
    Phil Booker
    Oct 23, 2026
    1.0
    Orders are never right, and when I came in this morning nobody was tending to the front and no kiosks were turned on and available to use. Poor management. The store was not packed and all of the employees were in the back laughing and joking around.
  • LC
    Laura Chavez
    Oct 21, 2026
    1.0
    Attentive and courteous staff it's ridiculous!!! The manager in the morning is rude to everyone. Thers a certain way to treat people and that is not the way. Ohhhh wow your a manager and it's insane on how you need to pull up and wait for your meal when you ask for a darn coffee. Really and still waiting 5 mins and nothing.
  • BB
    Bruce Breest
    Oct 21, 2026
    1.0
    35-40 minutes to get 2 drinks and an ice cream in a cup. No employees at the counter to help. Scrappy service. I will go anywhere else but here.
  • FG
    Frances Garcia
    Oct 18, 2026
    5.0
    Picked up breakfast. Great service. Food was fresh good & hot.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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