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McDonald's

3.6
(3,369 reviews)

Business Details

1819 S New Braunfels, San Antonio, TX
78210, United States
(210) 534-9200
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1819 S New Braunfels, San Antonio, TX
78210, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1819 S New Braunfels in San Antonio, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
3,369 reviews
5 stars
1,379
4 stars
607
3 stars
513
2 stars
247
1 star
623
  • MR
    Maria Rdz
    3 days ago
    1.0
    Very disappointed with the service I received at the drive-thru. The employees were giggling and playing around, especially the girl wearing a pink hat. I asked for BBQ sauce, but she gave me buffalo instead. I had to ask twice for the BBQ sauce and still didn’t get what I asked for. I ordered a 20-piece spicy nugget and was only given two sauces. The whole experience was frustrating and unprofessional. I hope this can be addressed because customers shouldn’t have to keep asking for something they already paid for.
  • RK
    Ryann Kiolbassa
    6 days ago
    1.0
    Had a rude person talking on the drive through he seemed so miserable like he didn’t want to be there at his job. Waited for quite some time which I wasn’t too upset about but when you order chicken nuggets and give the sauces you want, that’s what you’re expecting and to come halfway back to my destination noticing that there’s no sauces and the nuggets don’t taste good without the sauce me and my cousin were very upset and this is the reason why we don’t normally choose McDonald’s also the Sundae hot fudge wasn’t made right it had vanilla ice cream and just whole bunch of hot fudge sitting on top and under the hot fudge all the ice cream was already melted they put way to much
  • HH
    hardcoremoe22
    Sep 9, 2026
    1.0
    Did not want to honor a survey coupon for the buy one get one free sandwich. The male McDonalds manager stated that it was expired when it was only 12 days since the receipt was issued. I let them know that was not the case and wouldn't even admit to being wrong about the date. They then stated it needed to be the receipt you get from the kiosk or the cash register, I had a mobile order receipt that comes on the bag when the order is ready. They then said because I purchased the last order at a different store they couldn't honor it. So I brought something and got a receipt from the register and filled out the survey and got a new code. I provided the receipt with the code and the employee asked the manager about it. They said they changed it and you can only get a buy one get one free treat like an ice cream or apple pie. The receipt clearly said sandwich of equal or lesser value. I asked to speak to the store franchise owner and they called them and they ended up honoring the coupon after all that. I feel like this situation could have been avoided or handled differently. Also, they didn’t want to provide the names of the managers on duty. Also, one of the lady managers was just giving me the evil eye stare all while never responding to me while I was talking directly to them. They had an other employee translate for them. Also, most of the employees could not give an accurate explanation and were just laughing and making it seem like I was causing the problem.
  • LR
    Luis Rizo
    Sep 7, 2026
    2.0
    We went through the drive thru on 9/7 at 12:29 pm to get a large coffee, a half sweet/half unsweet tea and 10 nuggets. No greeting at the window and no thank you. That's fine. But the tea was pure watered down sugar water. So we went back, and this time I went inside to get a new tea. Monica, the manager, was at the register. I told her that we went through the drive thru and the tea tastes really badly watered down. She asked me what it was, no apologies or "sorry about that". She made a new one and set it on the counter, again no words, and asked who was next. I wasnt surprised about the girl in the drive thru's lack of customer service, but being a manager, this did surprise me as she should do better. And the new tea, it wasn't half sweet/half unsweetened. It was way too sweet. It will be a while before we return to this McDonald's.
  • ML
    Molly Lopez
    Sep 3, 2026
    1.0
    The WORST location. I did a mobile order went through the drive thru. Not only did they give me someone's else's order they NEVER made my mobile order. Made me park and wait. I thought the point of mobile ordering was to avoid having to wait around. Absolutely ridiculous the way this McDonald's is run.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1819 S New Braunfels, San Antonio, TX?

McDonald's at 1819 S New Braunfels is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at 1819 S New Braunfels offers drive-thru service 24/7.

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