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McDonald's

3.4
(1,122 reviews)

Business Details

(210) 490-2988
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19915 Stone Oak Parkway, San Antonio, TX
78258, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 19915 Stone Oak Parkway in San Antonio, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,122 reviews
5 stars
427
4 stars
205
3 stars
126
2 stars
82
1 star
282
  • PF
    pablo Flores
    2 days ago
    1.0
    I purposely go out of my way to avoid this specific McDonald’s because of one drive-through employee that always gets my order wrong. It always rushes us who is always rude.
  • LM
    Leslie Martinez
    5 days ago
    1.0
    They got my order wrong and gave me attitude when I went in and asked for my order to be corrected .This isn’t the first time they get my order wrong and I wouldn’t be writing this review or be complaining if the customer service didn’t suck so bad. I should’ve asked for the guys name I believe he was Spanish. He has an accent. Day and time this happened 11/2/26 around 9:10 pm Also yall need to stop taking your job so seriously. This is all Chemical poison food anyway and you’re getting paid like $12/hr $15 maximum. Losen up.
  • LS
    Lorin Sandoval
    Oct 30, 2026
    1.0
    I visited this McDonald’s for the first time on 10/30/26 around 11:10 am, and I can confidently say it will be my LAST. The drive thru customer service was absolutely terrible. The middle-aged woman taking payments clearly had no interest in being there, much less providing any kind of customer service. She was short, rude, and apparently saying "hello" was asking too much. The gentleman handing out the food wasn't any better. No greeting, no thank you, no "have a nice day." Just handed me my food and slammed the window shut. Such a welcoming experience! And to top it all off, when I got to my destination, I realized they forgot my sauces. So not only was the customer service nonexistent, but they couldn't even get a simple order right. Thanks for ruining my meal! Genuine question: Does McDonald’s even train employees on basic customer service anymore, or are we just hiring anyone who can stand behind a window? Because the lack of professionalism at this location is embarrassing. I don't expect five-star service from a drive-thru, but a little common courtesy and an accurate order shouldn't be considered luxury amenities. First visit, last visit. I'll happily spend my money somewhere employees can manage a simple hello AND remember the sauces.
  • CC
    Clay Campbell
    Oct 28, 2026
    5.0
    This store is always easy with ordering and yesterday the employees were dressed up for Halloween, which was cool to see a break in consistency of uniform.
  • TR
    The Resistance
    Oct 26, 2026
    5.0
    This is THE BEST McDonald's in the area! I always order through the app and they are always prompt and quick! I wish they would give mobile app orders a free cookie like the fair oaks location lol! 5 Stars!!

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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