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McDonald's

3.4
(1,325 reviews)

Business Details

11611 Bandera Rd, San Antonio, TX
78250, United States
(210) 521-2095
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11611 Bandera Rd, San Antonio, TX
78250, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 11611 Bandera Rd in San Antonio, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,325 reviews
5 stars
501
4 stars
261
3 stars
162
2 stars
94
1 star
307
  • AA
    Ana
    Oct 24, 2026
    5.0
    Out of the McDonald's around New Guilbeau, Tezel, and Bandera... this one is the best. They are quick and always very friendly. I've never had an issue. I would rather drive extra to come to this one for sure.
  • JL
    James Leach
    Oct 17, 2026
    1.0
    We went through the drive-through, ordered two medium fries a quarter pounder with cheese, a basket of fries, and a happy meal. At the drive-through when we paid, we got the drink for the happy meal and then we were told to park at space number 12 for the rest of our food. We parked waited about two or three minutes, so not a big deal and someone brought out our happy meal, and confirm what we are missing. Then about three minutes later, a different person came back asked what we were missing asked for the ticket on our happy mailbox so they could verify with their manager, which we gave it to them. Waited another 10 minutes for them to come out, bringing us the rest of the food and then verify that we got the happy meal also. Sadly, this isn’t the first time they’ve screwed up or misinterpreted an order so either the communication is awful or the staff is incompetent and needs to be better trained by the manager The food was typical from McDonald’s, but the entire ordering process through the drive-through is a joke and I’ve even had mistakes doing a mobile pick up which I thought would be pretty full proof but the hand delivering seems to be a big problem. But I guess what should I expect because it’s McDonalds
  • ED
    Erica Daley
    Oct 15, 2026
    1.0
    The employees here are very rude. I asked them a simple question and immediately got met with an attitude and she rolled her eyes. It actually ruined my night. Thanks for ruining night McDonald’s. If you suppress your emotions and need to cry, come here. They will make sure you go home mad and crying!
  • VN
    Vance Nebel
    Oct 13, 2026
    1.0
    So I just ordered online tonight I waited patiently these guys forgot my sauces I had on the order seriously how do you screw that up what’s worse I waited for the manager to open the door because it was locked instead of grabbing my sauces he tells me to go around to the drive thru again I’m not waiting 15-30 minutes for sauces so unprofessional so glad Ai is around the corner what a joke 🤦
  • AH
    April Higgins
    Oct 8, 2026
    1.0
    Do not come to this location for customer service. Had a coupon for doing the survey for a buy one get one free sandwich of my choice. Drive thru was long so decided to go inside. That was my first mistake. The order taker was a dark haired young man that did not look happy to be there. No smile, no welcome to McDonald's not a single word. Ordered my two sandwiches and a fry to go. He had to go get a manager to finish ringing up order. That person seemed irritated that they had to leave drive-thru to complete my transaction. Was handed my receipt without a thank you or anything. By the way the drive thru had like 5 people working it. One to bag the food one to get fries and then one person to hand to the person at the window to hand to customer. Plus the manager. In the meantime my order taker immediately after handing me my receipt picked up a tray chuck full of condiments and out the door he went to the parking area to hand out food. He was able to deliver 3 orders before mine was even called out. I looked in the bag to check everything and I noticed that the french fry box was not all the way full. Went back to counter and had to stand there for like two minutes and nobody asked why I was standing there but the same young man was able to deliver two more orders before I was even acknowledged. I asked if I could have fries added to my box along with some ketchup. This was a HUGE mistake on my part. They took the fry box and showed it to some people who looked at it like I was asking for the code to get into a safe or something. I was made to feel like this was an inconvenience to them not me the paying customer. I had to re-ask for the ketchup and was handed like three packs. Three packs for a large fry? Talk about being STINGY. At this point the order taker has already left with that tray full of condiments and out the door he went. So did I. I will NEVER come back to this location. I would rather spend my money at the IHOP in the same parking lot and get real service with a smile and as much ketchup as I want without feeling like I need to beg for more. Don't even ask about the sandwiches. I think a T-Rex could assemble a Quarter pound cheeseburger than this location did. Let's just say SLOPPY all the way around. Also do not bother to post your "canned" response of we take matters like this seriously. It is obvious that this location cares and treats their drive thru better than anything else.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 11611 Bandera Rd, San Antonio?

McDonald's at 11611 Bandera Rd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their website or app, with options like same-day and no-contact delivery.

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