H-E-B plus!

Reviews

• MG

  Meagan Garcia

  Oct 4, 2026
  5.0
  Haven't been to this location for a few years, so I felt a little lost with how big it is and how different the set up is from my usual spot. We were able to find everything and the some for our famiky dinner and had an absolute amazing cashier who made me and my best friend's night. We have to give a shout out to Jaxon Stone for being super patient with us when we forgot something and just being so lovely and kind as we completed our transaction. He was very sweet and made our last minute shopping trip that much better!
• ME

  Miri Era

  Sep 29, 2026
  2.0
  Some Pharmacy staff doesn’t know what they’re doing. They need more training on Customerservice. They’re not friendly or they’re not welcoming or say thank you. They don’t even say hi For example, Debrah, But Erika R is doing a great job. I had to go through drive-through for her to help . She knows what she’s doing and very helpful and extends herself to above and beyond. I don’t have to come back multiple times because they aren’t able to find my medication, or look in to the computer for More information multiple counts.
• CV

  Carmelita Vel

  Sep 24, 2026
  1.0
  Feel sad for this old store members don't help you anymore there are more as guards and watchers don't even have time to help or guide you to an item that's out of stock "I don't know "was my answer. for a while no answers example chocolate milk and cheese dip hello Walmart thank you for listening by the way baskets were all over the place
• ZC

  Zari Chipman

  Sep 23, 2026
  5.0
  I’m currently eating nothing but fruits and vegetables this month, so I went to this HEB exactly a week ago and purchased quite a bit of produce. Unfortunately, when I got home and cut into it, I discovered that several items were rotten or molded from the inside. You couldn’t tell from the outside, so there was really no way for me to know when I purchased them. I initially sent a message through the app but didn’t hear back, so I followed up and eventually called corporate. I spoke with Mario, who was incredibly kind and took the time to help me with my situation. Then the store manager, Ricky, called me and was also very kind and accommodating. When I returned to the store, Ricky took very good care of me and made sure the situation was handled because of the spoiled produce. I’ve never had a bad experience with HEB’s customer service, and thankfully, that streak doesn’t have to end today! I really appreciate Mario and Ricky for their kindness and willingness to make things right. Five stars for the customer service!
• PL

  Patricia LImon

  Sep 23, 2026
  1.0
  Sanddira from the Delia was really rude. Was very upset saying the deli was closed. The time was 11:05am. Customer behind me told me its 11:05 am the deli should be opened. She was well informed because she was an employee of HEB in another location. After my flaming bird purchase. I I did tell Sanddira She should change her attitude talking to me. She was acting very unprofessional. She replied back in a very rude manner the Delia was closed. I reply back 11:05 am ma'am. Walk off. This employee followed me to the canned soup aisle. I make contact with a manager named Ruben. At that point I told him about the situation and why was she following me too the canned soup aisle. Made another contact with manager Nathaniel. Nathaniel told I was belligerent towards her. Which was false. Very shocking that an HEB employee would lie about this particular situation. I did tell Nathaniel hopefully I will have a better experience at HEB. Following me to the canned soup was very wrong. Made me feel very uncomfortable and felt very unsafe.

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