Your H-E-B at Potranco & 211 in San Antonio is open daily from 6 a.m. to 11 p.m. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, scratch bakery, Blooms floral shop, and much more. See you soon!
Be careful, LYING ON MEAT WEIGHT...Chicken thighs package said it was 5.20Lbs...checked it, it was 4.13LBS
AA
anon
Jun 23, 2026
2.0
i always come here and have good service usually but this is the 2nd time i’ve came and have been unhappy with the checkers. a few months ago there was a steak on clearance but the sticker came off and it was going to expire in two days. i asked for the discount because why would i pay full price for a steak that clearly had a discount sticker on it that peeled off and the rest of the steaks next to it had stickers. the manager barely wanted to give me the clearance price and said something along the lines of “i can do the clearance price BUT people always move those stickers….” as if i was trying to pocket money on a steak that was going to expire in two days… he was a younger gentleman with glasses and brown hair who works at night. your checker veronica today 06/23 at 10 am was visibly annoyed by me and the non line she had. she did not look at me and asked how i was doing and i said fine, she then repeats herself in an ugly tone “I SAID HOW ARE YOU DOING” maam i have a sore throat and two children with me and barely wanted to come to this store but i had to since i was running out of a few essentials. there was barely any customers and no line and she looked like she had the life sucked out of her. the nighttime cashiers who are younger are more friendly. do better heb.
LL
Lulu30tx1
Jun 19, 2026
1.0
There’s an ongoing issues with spoiled products at this HEB. On multiple occasions I’ve purchased items that were bad despite appearing fine on the outside. This includes vegetables that were rotten inside, ground beef that spoiled by the next day, and half-and-half that was already sour when opened. I’ve also noticed a strong rotten smell coming from the milk refrigerator doors in-store recently.
I’m concerned about food safety practices, including proteins that are bad that appears to be heavily seasoned before sale. I haven’t reported single-item issues in the past, but the frequency has increased enough that I feel I need to speak up — for myself and other shoppers experiencing the same thing.
I’d appreciate if this could be addressed with store management and quality control. I’m not asking for compensation, just that HEB stop selling spoiled food and ensure products meet basic freshness standards.
MB
Melissa Barmo
Jun 17, 2026
5.0
I always go here cause the colleagues here are always on point. But today the service provided was exceptional. Hanna and Dwayne went above and beyond. Hanna helped me load my basket to the belt, was talking to my kids and being very friendly. Dwayne was the same way, very sweet to my girls. He got my oldest some buddy bucks, checked in to see if she won anything. Very personable. Over all an amazing experience where both people went above and beyond. I love my HEB!
CP
Charles Potter
Jun 16, 2026
5.0
Parking is always crowded. The garden shop is well stocked with beautiful plants and trees. The in-stock of shelf merchandise is good. Was buying cake, ice-cream steaks for birthday gathering. The registers were busy but lots open as well as self checkout available. Checkout people were polite and friendly.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
Does the H-E-B at Potranco & 211 deliver groceries to Castroville?
Yes. This H-E-B now offers convenient grocery delivery to our customers in Castroville
What are the daily operating hours of the H-E-B at Potranco & 211?
The store is open daily from 6 a.m. to 11 p.m.
What grocery delivery and pickup options does H-E-B at Potranco & 211 offer?
They offer in-store pickup, curbside pickup, and delivery services.
Where is the H-E-B at Potranco & 211 located?
The store is located at 14325 Potranco Rd, San Antonio, TX 78253.
Does the H-E-B at Potranco & 211 sell organic and prepared food products?
Yes, the store sells organic products and prepared foods.
What payment methods are accepted at H-E-B Potranco & 211?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B at Potranco & 211 have facilities for customers with disabilities?
Yes, it features wheelchair accessible entrances, parking, and public restrooms.
Is there a pharmacy available at H-E-B at Potranco & 211?
Yes, there is a full-service H-E-B Pharmacy with a drive-thru at this location.
Where can I withdraw cash or exchange currency near H-E-B at Potranco & 211?
You can visit Coinstar nearby, which offers ATMs and currency exchange services.
Are there dining options near H-E-B at Potranco & 211 for a quick meal?
Yes, nearby options include Whataburger (a fast food restaurant), Kikos Tacos (Mexican food truck), Marco’s Pizza (Italian/pizza restaurant), 4:13 Coffee and Dutch Bros Coffee (coffee shops).
What other services can I find near the H-E-B at Potranco & 211 that could complement my visit?
Nearby services include Western Union for money transfers, The UPS Store for printing and shipping, H-E-B Fuel gas station, James Avery Artisan Jewelry for accessories, and several dental clinics such as Potranco Family Dental and Stevens Ranch Modern Dentistry.
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