H-E-B

Reviews

• DA

  Dominic acosta

  4 days ago
  2.0
  I don’t if it’s the actual workers at heb or the retailers who drop off food/drinks from there specific manufacture but went to grab champagne couldn’t find it because the worker stocking the alcohol aisle had everything blocking the whole aisle. No consideration for customers who are actively shopping. Bringing in huge pallets and than just unloading it in the aisle blocking everything. Be smart to unload and put it away as you go, so it’s not such a mess. Very disorganized. Gentlemen there was not considerate at all and cussing on the phone the whole time. Hopefully this is address because it’s not the first time. At least in Walmart they leave the pallet out of the aisle so customer can continue shopping while they stock.
• AM

  Ajiana Morris

  Sep 26, 2026
  1.0
  Pauline has a very nasty attitude. Snatching items from me because I had more than 15 items in my cart, and made excessive commentary after the fact I was already addressed. Told me to “ make sure I read”.. could’ve went very south.
• NT

  Nyra Therra

  Sep 24, 2026
  3.0
  I’ve been shopping here since the early 90’s when Walzem still had Target and Windsor Park Mall. Year over year this store has continued to show improvement in product selection, employee attitudes, store upkeep and overall shopping experience BUT the one thing I have seen mishandled time and time again is the unruly customer. I’ve seen fist fights in the store, customers yell at employees and security guards get sized up by customers in the parking lot. Each time the customer left without consequence. This is completely unacceptable and unsafe. There needs to be improvement with security and the way certain customers are handled. If an employee is out of line I’m sure there is an internal process to reprimand them but when a customer is disrespectful to, or even worse, threatens an employee - the consequence to the customer is usually non-existent without physical contact being made. I don’t know how any employee is supposed to feel safe working in a place that prioritizes customer complaints over employee safety but I’m tired of seeing it. Someone at the top needs to develop and communicate a process the makes employees feel empowered when handling difficult customers.
• DD

  Duck

  Sep 21, 2026
  5.0
  This is a long rant of a review so sit back and enjoy When I first got here I immediately Saw how clean it’s at this H.E.B Every cart was put up not a single one in the parking lot. But when I got inside I was amazed delicious free samples they where giving quesadilla free samples like I’m mc loving it Everything was so easy to find I got in and out with a full cart in about 5 minutes The cashier was very kind and quick One of the workers helped me load my car and the gas was $1.37
• KM

  Kickin It Wit Me

  Sep 17, 2026
  3.0
  Normally always have a lovely experience where there are greeting faces, and this is why my rating is a 3 instead of a 5. I am worried about whom they pick for Leadership, they have a manager Rozlyn who worked an evening shift that was upset at the request of double bagging, as the bags are a bit thin and I always have ripping bags by the time I am home with things falling out. She threw her hands up in the air with a hostile demeanor giving attitude, not sure what she may have been facing that day but I truly don't believe it should affect anyone else's experience shopping at HEB especially after a long day at work then now just shopping for their family before the days ends. Was really disappointing, and still don't understand how conflict comes from asking for bags to be double bagged.

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