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A top-down photograph of a group of friends having a meal at a Five Guys restaurant.
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Five Guys

3.8
(228 reviews)

Business Details

20811 US Hwy. 281, San Antonio, TX
78258, United States
(210) 370-9256
https://restaurants.fiveguys.com/20811-us-hwy-281

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20811 US Hwy. 281 in San Antonio is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
20811 US Hwy. 281, San Antonio, TX
78258, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 20811 US Hwy. 281 in San Antonio, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

3.8
228 reviews
5 stars
119
4 stars
33
3 stars
25
2 stars
17
1 star
34
  • SP
    Stacy Pulido
    Oct 4, 2026
    2.0
    Food wasn't worth the money service was horrible and the restaurant was dirty
  • JM
    Jordan McVicar
    Sep 23, 2026
    1.0
    Horrible experience. Had ordered on National Burger Day. They told me I had to order through the app to get the BOGO. The app was horrible in itself. If I had put in a few items and then had to edit one item it erased EVERYTHING and had to start over. I ordered and they didn't have an option for crispy/well-done fries. So I asked if it could be done and they said it could and asked for the name on my order. My wait time said approx 30 min. I had people come in after I had placed my order, order from the counter, and receive their food before mine (I had selected i wanted my food ASAP). I finally received my order and went home. My fries were as they had barely been cooked. I turned on the air fryer and cooked them for 10 min and they still were not crispy. I filled out several complaints as I had filled out one and I had an email asking for how it was. I still have not received any response about my experience. 3 FULL business days and not even a response saying they will be looking into it.
  • GH
    Glen Henderson
    Sep 19, 2026
    1.0
    Place an online order Fries only Email confirmation said order would be ready between 4 and 8 minutes. Was 20 minutes away when I placed the order. When I got to the restaurant, went to wash my hands, the bathroom smells like a dead rat. After coming out of the bathroom, was informed it would be another 3 minutes for my order. Which actually ended up taking 6 minutes. I don't know what happened in that time, but my fries came out cold and soggy. Not only did I receive a bad experience, I tipped 25% on top of that. And since it was an online order made through Five Guys website, I am not finding anywhere that I can dispute the tip charge. Will not go back. No has ever contacted me about this matter. You business isn't important to them
  • DA
    Dr. Andrews
    Sep 9, 2026
    2.0
    There’s not a freezer in the place. I also saw a worker jump over the counter where the food comes out
  • JR
    Joseph Rodriguez
    Aug 25, 2026
    3.0
    I like Five Guys and have no complaint about the quality of the food or the service, but I simply can’t justify the prices anymore. A cheeseburger was over $12 by itself. Add a small order of fries at more than $5 and a drink, and you’re approaching $20 for one hamburger meal. What really struck me was that we were there around lunchtime and there were only two other customers inside. Meanwhile, the Chick-fil-A across the street had cars streaming out toward the roadway. There are other burger restaurants where I can get an excellent fresh double cheeseburger, fresh-cut fries and a drink for around $9–$10. At that point, paying nearly twice as much at Five Guys just doesn’t make sense to me. The burger was good. The problem isn’t the food it’s the value. At these prices, Five Guys has simply priced itself out of what I’m willing to pay for a hamburger.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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