Brand Certified
El Pollo Loco
3.9(1,205 reviews)
Certified by El Pollo Loco • Aug 30, 2026
Business Details
4645 West Commerce St, San Antonio, TX
78237, United States
Certified by El Pollo Loco • Aug 30, 2026
(210) 436-1595
Certified by El Pollo Loco • Aug 30, 2026
https://restaurants.elpolloloco.com/tx/san-antonio/4645-west-commerce-st
Certified by El Pollo Loco • Aug 30, 2026
About
Certified by El Pollo Loco • Aug 30, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Antonio,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Aug 30, 2026
Hours
Certified by El Pollo Loco • Aug 30, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
3.9
1,205 reviews
5 stars
650
4 stars
219
3 stars
122
2 stars
48
1 star
166
- AOAayan oli4 days ago1.0This was the worst half chicken i had ever eaten and what i suggest to franchise owners-or company to go visit La Granja in Florida and get some food menu and see how they cook it
- KKkevinAug 19, 20261.0yea im not spending 14 dollars for this sad excuse
- DPDiana PittmanAug 18, 20265.0I wish there were more stores in Seguin/New Braunfels area. There food is great and very healthy.
- JGJoe GonzalesAug 5, 20261.0Chicken tastes like a million dollars But the beans taste like H.E.B. Charro can beans the mashed potatoes tastes like Kentucky fried chicken mashed potatoes. Kinda expensive for small pieces of chicken.
- MMMikeJul 24, 20265.0I had a great experience at El Pollo Loco! The food was fresh, hot, and delicious, and the restaurant was clean and welcoming. I especially want to recognize Adriel and Manuel for providing outstanding customer service. They were both friendly, professional, and attentive, making sure my order was correct and that I had everything I needed. Their positive attitudes and willingness to help made my visit even better. It’s employees like Adriel and Manuel who make customers want to come back. Thank you both for going above and beyond—I truly appreciate the excellent service. Keep up the great work!
Frequently Asked Questions About El Pollo Loco
What are the general operating hours of El Pollo Loco at 4645 West Commerce St, San Antonio?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer dine-in service and what are the hours?
Yes, El Pollo Loco offers dine-in service from 10:00 AM to 10:30 PM every day.
Is there a drive-through option available at El Pollo Loco and when is it open?
Yes, the drive-through is available daily from 10:00 AM to 10:30 PM.
Can I order food for delivery from El Pollo Loco?
Yes, El Pollo Loco offers delivery service to customers.
What payment methods are accepted at this El Pollo Loco location?
They accept American Express, Discover, and Visa credit cards.
How can I order from El Pollo Loco online?
You can order online through their website at https://order.elpolloloco.com/menu/west-commerce-st-n-general-mcmullen-dr or via the El Pollo Loco app available in the App Store.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican-style dishes centered around fire-grilled chicken and handmade salsas and guacamole.
Is there a nearby fast food restaurant option other than El Pollo Loco?
Nearby fast food restaurants include Jack in the Box, Whataburger, Pizza Patrón, and Wingstop, providing other meal options in the area.
Are there nearby services to assist with car needs or insurance near El Pollo Loco?
Yes, nearby you can find Trevi Auto Sales for car purchasing, Fred Loya Insurance and Payless Auto Insurance Family & Tax Service for insurance needs, and Advance Auto Parts for vehicle supplies.
What convenience or financial services are located near this El Pollo Loco?
Nearby are Chase ATM, The Exchange Network ATM, LibertyX Bitcoin ATM, Walgreens pharmacy, RX Plus Pharmacy, and Western Union for money transfers.
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