Brand Certified
El Pollo Loco
3.9(1,195 reviews)
Certified by El Pollo Loco • Jul 05, 2026
Business Details
4645 West Commerce St, San Antonio, TX
78237, United States
Certified by El Pollo Loco • Jul 05, 2026
(210) 436-1595
Certified by El Pollo Loco • Jul 05, 2026
https://restaurants.elpolloloco.com/tx/san-antonio/4645-west-commerce-st
Certified by El Pollo Loco • Jul 05, 2026
About
Certified by El Pollo Loco • Jul 05, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Antonio,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Jul 05, 2026
Hours
Certified by El Pollo Loco • Jul 05, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
7/4/2026Closed
Reviews
3.9
1,195 reviews
5 stars
643
4 stars
217
3 stars
122
2 stars
50
1 star
163
- RRRachel Ramos1 day ago1.0This was our first time here and they had no cheese. I asked if they could use different cheese for the quesadillas and they said no. I have a kid that doesn’t like meat. -_- that ruined everything.
- ELErik Luzardo6 days ago5.0Super delicious chicken has a specialty in bean friendly staff . But it felt like a hot restaurant
- AGAdrián Gonzales6 days ago5.0They gave me an incredible service I liked to visit this place I would really come back thank you
- IMIrene MunozJul 3, 20261.0For the price of this I could have had a big bowl at chipotle with lots of ingredients. I asked for a bowl with chicken and tomato salsa , avocado and cheese and a side of chips and it was $18 . Lettuce looked bad chicken was burnt dry pieces and hardly any red salsa or cheese with 1 avocado slice. I tried to add more tomato salsa from the bar but it smelt spoiled! do better especially for the prices you charge.
- RMRamiro MendozaJun 26, 20261.0Definitely wouldn't eat here again chicken was really dry rice and beans had zero flavor and burrito was a mess amd the flavor was all over the place too much going on in the mouth
Frequently Asked Questions About El Pollo Loco
What are the general operating hours of El Pollo Loco at 4645 West Commerce St, San Antonio?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer dine-in service and what are the hours?
Yes, El Pollo Loco offers dine-in service from 10:00 AM to 10:30 PM every day.
Is there a drive-through option available at El Pollo Loco and when is it open?
Yes, the drive-through is available daily from 10:00 AM to 10:30 PM.
Can I order food for delivery from El Pollo Loco?
Yes, El Pollo Loco offers delivery service to customers.
What payment methods are accepted at this El Pollo Loco location?
They accept American Express, Discover, and Visa credit cards.
How can I order from El Pollo Loco online?
You can order online through their website at https://order.elpolloloco.com/menu/west-commerce-st-n-general-mcmullen-dr or via the El Pollo Loco app available in the App Store.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican-style dishes centered around fire-grilled chicken and handmade salsas and guacamole.
Is there a nearby fast food restaurant option other than El Pollo Loco?
Nearby fast food restaurants include Jack in the Box, Whataburger, Pizza Patrón, and Wingstop, providing other meal options in the area.
Are there nearby services to assist with car needs or insurance near El Pollo Loco?
Yes, nearby you can find Trevi Auto Sales for car purchasing, Fred Loya Insurance and Payless Auto Insurance Family & Tax Service for insurance needs, and Advance Auto Parts for vehicle supplies.
What convenience or financial services are located near this El Pollo Loco?
Nearby are Chase ATM, The Exchange Network ATM, LibertyX Bitcoin ATM, Walgreens pharmacy, RX Plus Pharmacy, and Western Union for money transfers.
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