While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Antonio,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The chicken was fine, about how I grill my chicken. They offer fresh spicy peppers in a salsa bar. Crew is friendly, always chatting customers up. The facility is not way too cold with crazy a/c.
Only con: some corporate purchaser needs to learn the value of peace and quiet; the beeping machine is probably waking up the sleepy homeless person across Culebra Rd. on the sidewalk..
KD
Karan Dsouza
Oct 11, 2026
1.0
There was no chicken in my burrito
BB
Bernard
Oct 8, 2026
5.0
Awesome team, chicken could use a bit more flavor, however the food was really good. Will be back!
OC
Oscar Cortez
Sep 11, 2026
1.0
Servicio de mierda Fuy a un remplazo de mi tostada que encargue ayer en linea ya que la salsas que me dieron que puse encima estaban cortadas y holian mal el puré de tomate que consideran salsa que Disen ser fresco no lo es que que la misma pero a que estab hay me dijo que son de un día antes pedí remover la salsa de mi tostada nueva remplasada nuevamente y su relación fue ir asia la linea de comida y con una cuchara y probar la salsa ! Sin guantes y sin protexion de pelo solo agarrado con una pinza actitud muy demandante la actitud de los empleados con cara de asustados
ET
Eric Trevino
Sep 7, 2026
1.0
Now I know why this place is empty, if this was still under the original owner Pancho Ochoa, this would never happen. You guys charge for the tortillas, only two type of sauces in the bar. No plates, I guess they chsrge for them too if you order through drive thru.
What are the regular opening hours for El Pollo Loco?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Can I dine in at El Pollo Loco and what are the dine-in hours?
Yes, dine-in is available every day from 10:00 AM to 10:30 PM.
Does El Pollo Loco offer drive-through service?
Yes, the drive-through is open daily from 10:00 AM to 10:30 PM.
Is delivery available at El Pollo Loco?
Yes, El Pollo Loco offers delivery service.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Where is El Pollo Loco located?
El Pollo Loco is located at 9350 Culebra Rd, San Antonio, TX 78251, USA.
Where can I find the menu for El Pollo Loco online?
The menu is available online at http://www.elpolloloco.com/our-food/.
Are there apps available to order from El Pollo Loco?
Yes, you can order using the El Pollo Loco app available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437463 or order online at https://order.elpolloloco.com/menu/w-fm-471-tezel-rd.
What nearby places can help me find El Pollo Loco?
Nearby places such as the UPS Access Point location and SaludVIP San Antonio Northwest can serve as landmarks to find El Pollo Loco easily.
What other dining options are near El Pollo Loco?
Nearby dining options include Wingstop, McDonald's, Subway, and Taco Bell which offer various fast food choices near El Pollo Loco.
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