Chipotle Mexican Grill

Reviews

• SS

  Sascha Starr

  4 days ago
  1.0
  I took my kids to Chipotle after school. No line, we walked right up. We waited for 10 minutes for anyone to greet us and take our order. We ordered a burrito and she made it so tiny, the sz of a large queso. She was extremely slow, she had to keep going back for missing items, like a large cup for our drink order. So disappointing for this service.
• CM

  Christian Muttiah

  Aug 7, 2026
  5.0
  This may yet be the best chipotle I’ve ever been to!
• MS

  Matthew Shaffer

  Jul 27, 2026
  1.0
  Came here around 3:50pm the lady with the glasses rushed me no thank you and gave horrible portions. This chipotle is going downhill with people like that. Just rude attitude as well
• EC

  Elizabeth Cabrera

  Jul 14, 2026
  1.0
  I usually really enjoy Chipotle, but my visit last night was unfortunately a letdown. I came in around 9:30 PM, and while I know it was getting late and the staff was likely tired, the restaurant still had an hour and a half before closing. The service area was quite messy, and the employee helping me seemed a bit checked out, as I had to repeat my order a few times and felt like a bother when adding a drink at the register, I wasn’t even provided a receipt. My total came out to $32.15, but unfortunately, the quality didn't match the price this time. I live just two minutes away, but the food was already cold when I got home, and the carnitas were mostly hard, fatty pieces rather than the usual tender meat I'm used to getting here. I ended up calling customer service just to see if they could help make it right, but the representative unfortunately just took down the note and ended the call without offering any kind of resolution. I really like this brand and just hope this location can get a bit more support to keep their food quality and service consistent, even later in the evening. After submitting my concern through the link, I was provided from the Chipotle employee, They were only willing to offer me an entrée. I messaged them back and I said thank you for this offer, but what I would really appreciate is a refund of the money that I spent. It’s been about a week since I said that and I have not received any response from Chipotle. I doubt I’ll receive any money back, but to be honest, I will Not reusing the entrée credit that I was offered. It felt like a brush off.
• CS

  chris stenberg

  Jul 9, 2026
  1.0
  The lack of enthusiasm from the staff is alarming. No greeting, no smiles, no personality. It was my wife's first time here and the staff was visibly frustrated with the process. The cashier and the server even had a bit of sass with eachother that made the experience underwhelming and uninvited. I've been in the industry my whole life, its my passion. Its clear there's needs for improvement, which is okay, I just hope it's addressed.