Auge Co. Inc. is a family-owned cold storage facility operator serving San Antonio, TX since 1996. We operate 162,000 sq ft of refrigerated (33°F - 44°F), frozen (0°F), sub-zero (-10°F), and dry ambient storage across three San Antonio locations. Services include temperature-controlled warehousing, cross-docking, load restacking, freight consolidation, and own-fleet refrigerated transport. Emergency and overflow cold storage available including after hours, weekends, and holidays. One operator. One point of accountability.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.