Arby's

Reviews

• KB

  Katherine Anne Marie Bixler

  May 11, 2026
  2.0
  I came on a Sunday afternoon to pick up dinner. When I got home I realized they didn't give me half my order. I called to report it to management. I was told come by tomorrow and I'll refund it. Great, I fixed myself a bowl of cereal. So here I am to get my refund and guess what? The young lady says You'll have to come back tomorrow when the manager is here. I will not come back AGAIN!!! BUT I will make known my displeasure and never darken this doorstep again. CHECK YOUR BAGS!!!
• WD

  William Donnell

  May 9, 2026
  2.0
  Came in at 843pm, had eaten lunch here the same day as well , I asked about the meat mountain sandwich, and because I was told about it , I was told that the lobby was closing , ok I was going to just do drive thru, then the women who I belive was the manager grumbles and makes a remark about doing it and its late, then the gentleman mopping states they don't make them anymore, only other arbys franchises do that , understandable that ok lobby was closing , but feel there actions where a bit unwarranted , if ya didn't want to make the sandwich, just say so , don't grumble under your breathe about how late it is then have the guy say its no longer available, unfortunate liked that place
• DJ

  Danny Jaimes

  May 8, 2026
  5.0
  Gene is an amazing team member...he absolutely went above and beyond..very first time at that location...dine in..amazing experience
• EW

  Ebony White-James

  May 3, 2026
  5.0
  This particular establishment is very very clean and is oozing with kindness from the employees. The food was delicious they listened to you in a great suggestion. Chrissy and Tristan are A1 employees!
• TR

  Troy Robertson

  Apr 10, 2026
  1.0
  I had the most frustrating fast food experiences I’ve ever had in 56 yrs at Arby’s, and it boils down to one thing: zero accountability. I was given a free meal voucher by a previous manager due to an earlier issue— pretty standard “make it right” move. So I come back during lunch time, voucher in hand, expecting them to honor what THEIR OWN MANAGEMENT already approved. Nope. Suddenly it’s like I handed them a Monopoly card. To make it worse, the cashier actually called the manager over to approve it. You’d think that would solve it, right? Instead, the manager took one look at it and said he couldn’t accept it because it “didn’t look like one of theirs.” That’s it. No attempt to verify, no questions, no effort—just shut it down on the spot. Let’s be clear: when you dismiss a customer like that, you’re not just denying a voucher—you’re basically calling them a liar and a thief. That’s exactly how it came across, and it’s unacceptable. Whoever that manager was should not be anywhere near a customer-facing role if that’s how he handles situations. The staff overall acted confused, dismissive, and completely uninterested in actually resolving the issue. No effort to escalate properly, no willingness to fix what another manager already acknowledged—just a flat refusal. The previous manager who gave me the voucher was one of the nicest, thoughtful, and friendly restaurant managers I've ever met. I had visited that location several times. Everytime he was working he was that way with everyone, everytime. Above and beyond mentality that I respected and honestly had me watching him the entire time I was there because he was almost over the top nice and friendly that I could'nt stop watching him work. On another occasion, that same manager was working and I walked in and right as he greeted me and asked what I would like to order I reached for my wallet and it wasn't there. I was embarrased and said I forgot my wallet so I nevermind, and turned around to leave and he said "don't worry about it, I'm buying you lunch today". I absolutely didn't believe it at first and even said no that's ok but he insisted. That blew my mind. I was so grateful that I kept going back to his store even though it was out of my way. So, you can imagine how disappointed I was when this other manager was the complete opposite. I wanted to physically hurt that dude.