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Arby's

4.1
(768 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
4138 S. New Braunfels Ave, San Antonio, TX
78223, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday11:00 AM - 10:00 PM

Reviews

4.1
768 reviews
5 stars
450
4 stars
138
3 stars
80
2 stars
35
1 star
65
  • JM
    James Mccormick
    2 days ago
    5.0
    Great place to eat. Nice folks working there too.
  • MQ
    mario quintanar
    3 days ago
    5.0
    Didn't know there was this locations ,my order was not correct, I'm to blame because I didnt check receipt but food,service ,management were great,will return .gyro Greek was great ,Never had but cornbread is my favorite 😍
  • JM
    Joe Munoz
    4 days ago
    5.0
    Food and service are always on point.
  • MM
    Mike
    Jun 27, 2026
    5.0
    Great food correct order and fast
  • LR
    Letty Ramirez
    Jun 4, 2026
    1.0
    We ordered 4 original Arby’s Melts. At the drive-thru window, the employee repeatedly said we had ordered 4 Number 1 combos. We politely corrected her several times, explaining that we ordered 4 original Arby’s Melts by themselves, not combos. A team lead named Joseph then came to the window and said, “Let me fix this.” He appeared to correct the order, changing it from 4 Number 1s to what he said were 4 singles. When we got our food and checked the bag, we discovered we had been given 4 Bacon Cheddar Melts instead of 4 original Arby’s Melts. I went inside to have the mistake corrected, and the team Lead Joseph immediately became argumentative and raised his voice. He insisted that we had ordered Bacon Cheddar Melts and said, “No, you didn’t. I heard you order those.” I calmly explained that his employee had initially confused our order with Number 1 combos and that he himself had come to the window to correct the order. Instead of listening, he continued to argue and then said, “I’ll allow it this time, but next time I won’t.” What was most upsetting was not the order mistake itself, but the way we were treated. The team lead Joseph then called the drive-thru employee over and began yelling at her in front of customers, saying that a Number 1 is a Bacon Cheddar and a Number 2 is a Classic. He then took the bag from me and said he needed a receipt. When the employee asked why, he responded, “Don’t worry about it.” Unfortunately, when we got home and opened the sandwiches, we discovered the order was still wrong. Despite returning to the restaurant and addressing the issue, we still did not receive the 4 original Arby’s Melts we originally ordered. Mistakes happen, and we understand that. However, being argued with, spoken to disrespectfully, witnessing an employee being yelled at in front of customers, and then still receiving the wrong order after attempting to have it corrected was extremely frustrating and disappointing. We simply wanted the correct order and expected to be treated with courtesy, professionalism, and respect. Tried calling to explain the order was still wrong and he yelled and hung up on me.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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