Chipotle Mexican Grill

Reviews

• MM

  Marisa Miller

  2 days ago
  5.0
  Food tasted like it used to (delicious).
• KG

  Katarina Gomez

  5 days ago
  5.0
  I had such a great experience at Chipotle thanks to Rain! It was my first time ever ordering, and I honestly had no idea what I was doing—but she made everything so easy and comfortable. Rain was super patient and walked me through every step of building my bowl, explaining the options and even giving recommendations. She didn’t rush me at all, and you could tell she genuinely cared about making sure I got something I’d enjoy. On top of that, she had such a friendly and welcoming attitude—it really made the whole experience better. Because of her, I’ll definitely be coming back again. If you’re new or just unsure what to get, I hope you get Rein—she’s the best!
• DG

  Darlene G

  May 1, 2026
  5.0
  Great customer service. Always great food
• ZM

  zaria mangena

  Apr 15, 2026
  1.0
  I’m extremely disappointed with the customer service experience. Trying to resolve an issue with my order turned into a frustrating, time-wasting ordeal. There is no clear way to reach an actual person—just an endless loop of automated prompts that don’t address real problems. It feels like the system is designed to block customers rather than help them. When something goes wrong with an order, the expectation is simple: timely and effective support. Instead, I was met with an impenetrable wall of automation that made it nearly impossible to get a resolution. For a company of this size, this level of inaccessibility and lack of accountability is unacceptable. Until they fix their customer support system and make it easier to get real help, I can’t recommend ordering from here.
• HK

  Harry Kerametlian

  Mar 1, 2026
  5.0
  Had the best Chipotle quesadilla ever. The girl--I think her name was Rain?--provided excellenet service, seemed to care about portions more than any other Chipotle I've visited, and we even pulled a fun little conversation about cats. I hope she's being paid as well as the service she gives!