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Baskin-Robbins

2.6
(141 reviews)

Business Details

2101 Lakeview Pkwy, Rowlett, TX
75088, United States
(469) 759-1388

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 2101 Lakeview Pkwy, Rowlett, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
2101 Lakeview Pkwy, Rowlett, TX
75088, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 190 items

Explore offerings from Baskin-Robbins on 2101 Lakeview Pkwy in Rowlett, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

190 items

Reviews

2.6
141 reviews
5 stars
38
4 stars
15
3 stars
9
2 stars
11
1 star
68
  • DH
    D H
    5 days ago
    2.0
    I am so demoralized by this location. I already refuse to go for Dunkin because it's awful (see separate review) but I thought *surely* they cannot screw up ice cream. No, I was wrong; they can. First visit--which was on my birthday--I ordered a single scoop of ice cream in a sprinkle waffle cone. That's it...that was the entire order. I would have understood if the order had been complicated but it was genuinely one scoop of ice cream! The guy goes to hand me my ice cream and *it's the wrong flavor*. I tell him, and he says he's used the last cone with sprinkles and has to give me a "regular" cone. Not sure why he couldn't just put the correct ice cream in the cone but whatever, maybe it's a health code thing, I go with it because I'm not trying to be difficult. He hands me a single scoop of ice cream in a regular cone...and then tried to charge me for the waffle cone with sprinkles--which was SIX DOLLARS AND CHANGE? For a *single scoop of ice cream*?! Fine, whatever...people have bad days. I go back a couple of weeks later. Order a single scoop of ice cream in a sprinkle waffle cone. I get the correct ice cream...in the wrong cone. No sprinkles. At least it wasn't six dollars (what is even happening here?) Okay, look...I've worked fast food. A single scoop of ice cream in a sprinkle waffle cone is really just not a difficult order. A few weeks after, on a different day at a different time, I go back. Maybe it's a shift thing, right? Single scoop of ice cream in a sprinkle waffle cone. NOPE. Got the ice cream, got the waffle cone...with like fifteen sprinkles on it *but charged for a sprinkle waffle cone* (which STILL wasn't six dollars...) I am so unbelievably frustrated. I really love Baskin-Robbins ice cream; it's one of my favorite ice creams and I have good associations with it. I truthfully do not know how they are screwing this up so badly. I don't want to "just go to a different brand"--when I want Baskin, I want Baskin, not Braum's or Cold Stone or Sonic. Apart from going behind the corner and doing it myself, I don't know how to get my order done properly. Honestly...if you look at the bad reviews...it genuinely does not seem they care. It's really a shame, and I'm really bummed.
  • CD
    Chrissy Denise
    Jul 17, 2026
    1.0
    Please do something about having better employees that actually wanna work and stop lying about not having syrup for the cappuccino blast. I have been to the store multiple times and they say the same thing because they don’t wanna make the drink. And it’s been a bold face lie they just don’t wanna make it. Please do something about it. This is ridiculous..
  • AM
    Andrés Martínez
    Jul 11, 2026
    1.0
    Terrible customer service, super rude employees
  • NN
    Nexstus188
    Jun 12, 2026
    1.0
    Employees need to learn to be more respectful.
  • SL
    SAVALAS LINDSEY
    Jun 6, 2026
    5.0
    SMART GROUT AND STONE RESTORATION entire crew gives this location thumbs up!!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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