Ramen Tatsu-ya is Austin's original Japanese soul food restaurant, founded in 2012 by chef and DJ Tatsu Aikawa. Built on a 60-hour tonkotsu broth, the menu features ramen customizable with bombs, plus katsu sliders, karaage, gyoza, and small plates. Now serving Round Rock, TX with the same quality and culture as every Austin location. Happy hour Mon–Fri 3–5 PM. Open daily 11 AM.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.