Saltgrass Steak House

Reviews

• CV

  Catrinna Vasquez

  4 days ago
  5.0
  Perfect steaks….get the Urban Shrimp topping and ask for Ralph. Excellent food and service. Thanks for taking great care of us!
• MM

  Menal

  5 days ago
  1.0
  While the service here was great and the complimentary bread was fantastic, the rest of our meal really fell flat. I ordered the chopped steak, expecting an actual cut of steak, but was frustrated to receive what was essentially just a hamburger patty smothered in mushrooms and gravy. My son ordered the steak bites, which looked great at first, but ended up being mostly fat and very difficult for him to eat. We also ordered the cheese fries, which were not good either—it was literally just small potatoes cut in half not the normal cut of fries I've seen used for cheese fries, so I definitely would not recommend those. Ultimately, the food was subpar and definitely not worth the high price tag.
• DC

  Douglas Crimmins

  5 days ago
  3.0
  Shocked as normally don't have an issue here but was very disappointed, 2 of us spent almost 200. And food this time was subpar. I had primerib, med rare, came out super well done, brought me another piece, was still over done but just kept it, hubby got center cut filet, had grissel in it, was not a filet at all and his Asspairagus was bland and messy. Not sure what was up with the kitchen.
• SW

  Steve Whitaker

  Apr 26, 2026
  5.0
  Long time customer. One of our favorite places. The atmosphere is comfortable, and the food is great! Wife has Celiac Disease, and they have a full gluten free menu! For this meal, she enjoyed the filet and so the sides. My current go to is the steak salad. It's amazing! We started with the Range Rattlers appetizer, and frankly I could have had those for dinner. Perfect mix of spicy and savory. My mouth is watering just writing this. Lol. Enjoy! SW
• SK

  Samar Kabh

  Apr 10, 2026
  1.0
  Absolutely unacceptable service. Teddy, the manager, turned what should have been a simple 2 minute situation into a ridiculous waste of time. My wife left her credit card at the restaurant, and because we live hours away, we sent her sister whom we visited to pick it up. She even has the same last name as the card. She had pictures of our IDs, a picture of the card, and explained every detail to the staff. Instead of helping, they had her sitting there for over 20 minutes for absolutely no reason. I finally called because I was fed up with her waiting around. Teddy told me he would not release my wife’s card because of Saltgrass policy. So let me get this straight. You have my caller ID, a picture of our IDs, a picture of the card, someone there identifying it correctly, and the she has the same last name on top of that, and somehow that still was not enough? What makes this even worse is that after all that, once I told my sister-in-law to leave, Teddy suddenly came out with the card anyway. So after wasting her time, refusing to help, and creating a problem out of nothing, he then decided to lecture her about how I was rude on the phone. He even said that giving her the credit card was risking his job. By that point, I had already ordered a replacement card, so the card was useless. This entire mess was caused by poor judgment, bad customer service, and a manager who seemed more interested in being emotional and defensive than actually helping a paying customer. Even worse, while this was happening, Teddy was rude to his own hostess staff and called them dumb. That alone tells me everything I need to know about his professionalism. Saltgrass needs to seriously address him. As a Landry’s member who has spent a lot of money across multiple locations, I have never dealt with a manager this disrespectful, emotional, and incompetent. Embarrassing service.

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