Dairy Queen

Reviews

• KM

  Kayla May

  May 13, 2026
  1.0
  The food was alright. We came in as a family and 2 of us had a separate ice cream order with only 2 ice creams. It was 20 mins later that we decided to confront the counter to ask for a refund as they were still not working on their ice cream. The shift leader then apologized that he was in the back and wasn’t aware of the extended wait. Money was refunded and they left. I went back to the counter to get ice cream after we finished our food. Kayla took the order and I waited for my ice cream at the front knowing the past experience and Kayla proceeded to talk about me “just standing there and staring” to another employee. Upon sitting and watching throughout the night, Kayla seems to be a big set back for the team and has caused multiple orders to be messed up, including my own. Kayla seemed to be distracted with another employee who was on break. There was only one employee who was double working and doing amazing. She basically ran the drive thru alone and took orders at the front while the other girls were just in her way. She was cleaning in down time and restocking as she should be. I did not get to catch her name but she deserves the recognition!
• SL

  Sabrina LeMay

  May 9, 2026
  1.0
  Prices here are significantly higher than other locations we've stopped at. And currently we stop at DQ about 3x a week! We also ordered a dessert with lunch but asked then to please not make this early that we would come back up. They still made the dessert early and I asked them to remake it (freezing the brownie makes it difficult to cut and eat). The manager argued with me at first then grabbed it and very loudly complained to her staff about doing things they shouldn't be doing in regards to the brownie. Even after they remade it and I returned to my table, I could hear her telling her staff about it. Very loud. Very upset. What a way to make customers feel like they want to return.
• GS

  Garrison Sheffield

  Apr 25, 2026
  1.0
  I waited over 40min for my order. Then went inside and requested a refund. Got attitude from some girl in the back and one of the cooks. Trashy and rude staff.
• CB

  Charles Bratcher

  Apr 14, 2026
  5.0
  Very clean and speedy service. The Dude was excellent.
• EP

  Emily Pickering

  Feb 25, 2026
  1.0
  I got sick after eating here. I am terribly disappointed in the food quality of dairy queen in general. I am going to be avoiding this chain for a good long time. Hopefully they straighten up thier act.