WAH COFFEE

Reviews

• SS

  slisa576 Salinas

  Jun 16, 2026
  4.0
  I really wanted to love this place. The space is absolutely gorgeous. Having visited when it was a Starbucks, I didn’t realize how much of the building had been dedicated to storage or how small the dining area actually was. The new layout makes fantastic use of the space and feels warm, inviting, and thoughtfully designed. When I arrived, I wasn’t sure what to order. The employee helping me was initially very friendly and jumped right in with recommendations. There was a seasonal maple-brown butter pecan drink on the menu, and she suggested incorporating the syrup into a cappuccino, which ended up being delicious. The menu was a little difficult for me to navigate at first—the grid-style layout took me a minute to figure out—but that may just be me. Because the interaction started off so positively, I even left a 20% tip on what is essentially counter service. As someone who works in restaurants, I have mixed feelings about tipping expectations at a counter, but I was happy to do it because I appreciated the help and recommendations. Unfortunately, the service after I ordered left me disappointed. Before paying, I mentioned that I thought I may have used the wrong card. I was told everything was fine, so I sat down. A short time later, my daughter’s croissant was ready. An employee called out that it was ready, dropped it on the counter, and immediately walked away. It wasn’t a huge deal, but it felt surprisingly abrupt and dismissive compared to the warm interaction we had started with. The bigger issue came as I was leaving. In front of other customers, I was told that my card hadn’t gone through after all. That was especially embarrassing because I had specifically mentioned before paying that I thought I might have used the wrong card and was reassured that everything was okay. Had someone simply double-checked at the time, the situation could have been avoided entirely. The coffee was excellent, and the space is one of the most beautiful coffee shops I’ve visited in the area. I genuinely wanted to become a regular. Unfortunately, the service experience left me feeling more like an inconvenience than a customer. I may give it another try because the coffee and atmosphere were that good, but I left feeling disappointed.
• MS

  Malaak Shobaki

  Jun 14, 2026
  3.0
  Great coffee but extremely slow customer service. They make their coffee with care but make batch orders of coffee for multiple guests then hand to everyone. Waited 30 minutes for a latte. Hope to come back and experience quicker turnover.
• AM

  Awaiz Mirza

  Jun 14, 2026
  5.0
  I went to Wah Coffee yesterday and had a really great experience with the baristas, namely Shazia, Hiba, and Zehra. They treated me like a guest and were extremely welcoming and gave thoughtful recommendations, going as far as to recommend honey in my tea for my sore throat.
• AA

  Amber Alston

  Jun 11, 2026
  2.0
  while I love the atmosphere of this place, I will not be returning. Wah has a good, simple menu with lots of places to study and get some good work done, however the reserved workspace area is tricky to navigate. During my visit on 6/11/26 from 9:50a-3:05p, I was rudely interrupted during an interview by a customer who stated I was being “too loud” despite his behavior prior to this interaction (and seeing that I kept the same talking volume throughout on my laptop, this was out of the blue). He then demanded that I put headphones on. When I told him that my headphones were not compatible with my computer, he then had the nerve to tell me that I could use his. To these requests, I said no and told him that I’ll be finished soon. This customer came from the back of the work area all the way to the front to get in my face to talk to me this way. Mind you, I PAID for this space. I immediately reported this to the manager after the interview in which she mentioned that he complained earlier, but she “didn’t do anything about it” since she went to check and found that “I was not causing a disturbance and I was fine.” There were also other customers in the workspace who were having light conversations, yet, he didn’t say anything to anyone else. I should also mention that he also had 2 whole phone calls in which he walked to the front of the workspace to take and was also speaking with a conversational volume that could be picked up by my computer’s internal microphone. The manager then allows me to use the private office space ($20/first hour & then $10/hr after) for free as a means to diffuse the situation. She asked me how long I was going to be here for, in which I told her 3:30pm, as that’s when my last interview for the day ended. Shortly my last interview ended (it ended early), I went to the restroom. When I got back, she stops me and asks “No rush, but when will you be finished?”…the time is now 3:00p when this question was asked. I then told her I was packing up. As I’m packing up, the man who made me feel super uncomfortable was not addressed and when I looked at this man, he had a very sly, grimacing look…one that communicated that he won and that I was put in my place. Overall, I have questions. 1) Where are the concrete policies for conduct? 2) Why offer something people pay for as a solution to the problem just to turn around and rush patrons again? 3) Why wasn’t there any follow up with this man to let him know I wasn’t doing anything wrong? In sum, this was a horrible, uncomfortable experience. While I appreciate the effort, I expected more follow through and care if I pay $20 for coffee ($5.50), food ($7.00), the workspace ($5.00), along with a tip ($1.00). I will not be back.
• LP

  Leyna Phan

  Jun 7, 2026
  5.0
  WAH has become my favorite third space...the atmosphere/lighting is amazing and so cozy. It truly is perfect for any hangout, study/work session, etc. The employees are always super sweet, and the drinks are literally the best (so delicious!). I personally love the Matcha^3; it's the best matcha in this area! If you're looking for a good matcha place, you NEED to try this gem!!

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