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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

4.1
(298 reviews)

Business Details

5620 West Grand Parkway South, Richmond, TX
77406, United States
(832) 595-0499

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
At Tropical Smoothie Cafe® in Richmond, we make eating better easy with made-to-order smoothies, bowls, wraps, flatbreads and ’dillas. Sip fan favorites like the Island Green® smoothie, dig into Acai Bowls or fuel up with protein-packed options like the Peanut Paradise™ smoothie and PB Protein Crunch Bowl. Craving something seasonal? Try limited-time offerings like the Salted Caramel Javablender with smooth, roasted cold brew energy. Order ahead in the app or online for delivery, curbside or pickup and enjoy bold flavors for breakfast, lunch or dinner. Eat Some Good™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5620 West Grand Parkway South, Richmond, TX
77406, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 89 items

Explore offerings from Tropical Smoothie Cafe on 5620 West Grand Parkway South in Richmond, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

89 items

Reviews

4.1
298 reviews
5 stars
196
4 stars
31
3 stars
16
2 stars
14
1 star
41
  • JK
    Just love Krystal
    5 days ago
    1.0
    ⭐️⭐️ I’m very disappointed with my experience today. I ordered my usual Mixed Greek Yogurt Bowl, which I get about three times a week, and it is normally made with almonds. Instead, my bowl was covered with coconut. I am allergic to coconut, so I could not eat the bowl and had to throw the entire thing away. This wasn’t just a small mistake—the amount of coconut on the bowl was significant enough that I could not safely consume it. I tried calling the store five times to address the issue, but no one answered. I understand mistakes can happen, but when it involves a food allergy, it needs to be taken seriously. I wasted my money on a meal I couldn’t eat, and I’m extremely disappointed because I’m a regular customer. I hope management addresses this with the team so this doesn’t happen to someone who could have a serious allergic reaction.
  • TH
    Tyler Hughes
    Sep 28, 2026
    5.0
    Smoothie and grilled chicken flatbread always hot and the smoothie always fresh. Great service
  • JN
    j nick
    Sep 24, 2026
    1.0
    As a frequent customer here, I was met with very poor customer service on my last visit. I attempted to redeem a promotion for a free smoothie with your food purchase. When attempting to redeem it logged me out of my account and continuously gave login errors messages. I explained this to the manager ( who would only identify himself as P. Hemal). He very rudely told me there was nothing he could do and he would not honor it without the app even after I showed him the email. Mind you I'm in the driv-thru with a line of cars behind me at this point. I continued login attempts and eventually got through but was unable to find the reward on the app. The manager further declined assistance stating that no one else has had these problems and it must be my phone since I had login issues. The manager was very rude condescending and provided an overall poor experience of customer service. After reading similar reviews all stating the manager is like this I doubt ill return to this location.
  • CB
    Carleigh Brittain
    Sep 14, 2026
    1.0
    Terrible customer service from the manager on duty. I order the mango magic once a week and today at this location it was terrible. Instead of acknowledging that,he was rude and condescending. I definitely don’t recommend this location
  • AI
    Ashleigh Isabella
    Sep 4, 2026
    1.0
    Whoever was working 06/04/2026 I don’t know if they were training, but it was too young boys that made my order. I ordered a turkey bacon ranch sandwich which usually comes with vegetable and ranch and after waiting for my order for quite a while I get home see that there’s no vegetable nor is there any ranch….on my turkey bacon ranch sandwich. It’s literally only meat cheese and bread. I feel like after waiting all that time at least the order will come out correct I don’t like feeling like someone just played in my food and if they are training then maybe a supervisor should be present when they’re making a guest order. I come to tropical smoothie like 2 to 3 times a week definitely disappointing.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe?

The cafe is open for dine-in Monday through Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified October 04, 2026Yext Knowledge Graph
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