Brand Certified
Portillo's Richmond
4.0(872 reviews)
Certified by Portillo's Richmond • Sep 06, 2026
Business Details
11005 West Grand Pkwy South, Richmond, TX
77407, United States
Certified by Portillo's Richmond • Sep 06, 2026
(346) 396-5112
Certified by Portillo's Richmond • Sep 06, 2026
https://locations.portillos.com/richmond?utm_source=google&utm_medium=organic&utm_campaign=gbp
Certified by Portillo's Richmond • Sep 06, 2026
About
Certified by Portillo's Richmond • Sep 06, 2026
Fast Food RestaurantRestaurantTake Out RestaurantSandwich RestaurantHot Dog Restaurant
Welcome to Portillo’s at 11005 West Grand Pkwy South! Dive into the authentic taste of Chicago Street food at our Southwest Garage themed restaurant, just minutes from The Grand at Aliana and the Harvest Green community. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Location
Certified by Portillo's Richmond • Sep 06, 2026
Hours
Certified by Portillo's Richmond • Sep 06, 2026
Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 10:30 PM
Reviews
4.0
872 reviews
5 stars
486
4 stars
145
3 stars
102
2 stars
46
1 star
93
- BBBurak Bekmezci1 day ago1.0The staff were good, but the food was very tasteless and not at all filling. I ordered everything but couldn't find anything good. It was a complete waste of time. I would never come back.
- SBSome Bodyliveshere2 days ago5.0Good dipped Italian Beef. I'm full and need a nap. 2nd time there and will be back at least for a 3rd time.
- MAMiguel Aruizo3 days ago3.0After months and months of indecision to try this place. I finally caved in. As you walk in this place reminds you of another Classic "Fuddruckers". You walk up, order, listen for your number and seat yourself. I got the fan favorite #1 with sweet peppers, large onion rings and large drink. Once I got my food, I noticed it was in a bag. Not on a tray. The sandwich was incredibly greasy and wet. So you can't work on the same table and eat. (I had to move after eating). Sandwich was bland. A soaked bun with a bunch of beef and 2 peppers. That's it. No cheese. No special sauce. No grilled onions. Nothing. They asked if I wanted to purchase cheese sauce. I declined. (Fuudruckers had free cheese sauce self serve). That would of helped. The onion rings were the highlight of the meal. Large and crispy. I noticed all the patrons also had their food in bags. Not trays. So that means all the tables are greasy when people leave. I didnt see anyone cleaning tables or checking on customers. Theres no napkins at the tables so everyone gets up often. All in all it seems like this is just a glorified fast food restaurant with high priced finger food. 2/5 stars Will Not Return.👈 *side note: the fire alarm button pad at the front was going off the whole time I was there. Very loud and very annoying.
- TATeri AlexanderSep 3, 20262.0The fries were so salty. I asked another of my party they agreed took back up got new with no problem. I had taken my fries up and they didnt throw in trash but threw back in with rest of fries that were given to people in drive through. This disgusted me.
- CAChristian AcostaAug 24, 20265.0Sarah was exceptional with her customer service. Very few out there with her dedication, hoping she’s being recognized for the hard work she does!
Frequently Asked Questions About Portillo's Richmond
Does Portillo's Richmond accept reservations?
No, Portillo's Richmond does not accept reservations.
What types of pickup and delivery services does Portillo's Richmond offer?
Portillo's Richmond offers in-store pickup and delivery services.
What is the dress code at Portillo's Richmond?
The dress code at Portillo's Richmond is casual.
What are the operating hours of Portillo's Richmond during weekdays?
Portillo's Richmond is open Monday through Thursday from 10:00 AM to 11:30 PM, and Friday from 10:00 AM to midnight.
What meals are served at Portillo's Richmond?
Portillo's Richmond serves lunch, dinner, and late-night meals.
What types of payment options are accepted at Portillo's Richmond?
They accept Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is Portillo's Richmond located?
Portillo's Richmond is located at 11005 West Grand Pkwy South, Richmond, TX 77407, USA.
Are there any nearby restaurants to Portillo's Richmond for breakfast or brunch?
Yes, First Watch - Aliana and First Watch are nearby and serve breakfast and brunch.
What nearby medical facilities are close to Portillo's Richmond?
Nearby medical facilities include Baylor St. Luke's Medical Group Aliana Primary Care & Convenient Care, Primary Care and Convenient Care - Baylor St. Luke's Medical Group (Aliana), Houston Methodist Rheumatology Associates, and Houston Methodist Comprehensive Care Center.
Which nearby businesses could I visit for eyewear or eye care after dining at Portillo's Richmond?
You can visit Texas State Optical, America's Best Contacts & Eyeglasses, or Visionworks, all located nearby for eye care and eyewear needs.
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