Hungry Bros Chicken & Burgers

Reviews

• SS

  Shoaib

  5 days ago
  1.0
  Where to begin. I went there yesterday with my kids for the first time to support local business but these desi business severely lack customer service. I asked the girl on the counter that we came for the first time and can we just sample few sauce to see how spicy they are but she completely refused saying that I have to pay for it. There was another american family sitting and guy asked for ranch and she was asking him for 39 cents while he is in the middle of the meal with his kids. He looked at us and shook his head. More over , my burger was cold from the middle and when I checked my receipt it had a credit card surcharge which I have never seen at any other business. Never going their again
• KA

  Khawar Ashfaq

  Aug 14, 2026
  5.0
  Stopped by HungryBros and grabbed their $6 chicken sandwich , absolutely worth it. The portion was huge, way more than I expected for the price, and it was packed with flavor. The guy at the counter was super friendly and even helped us figure out our order. Great food, great service, and a great value. Will definitely be back!
• EE

  Eugenia Espinal

  Aug 13, 2026
  5.0
  The chicken was crispy and flavorful, while the burgers were juicy and filling. Everything tasted fresh and satisfying without being overly complicated. A great casual spot when you’re hungry and want a hearty meal.
• MJ

  Muhammad Misbah Jawed

  Aug 2, 2026
  1.0
  We have been regular customers, but this experience was extremely disappointing. My wife ordered a burger through Uber Eats and clearly requested “extra spicy” in the comments. However, the burger arrived with almost no sauce and was very dry. Instead of immediately posting a negative review, we called the restaurant and politely asked for a replacement. Muhammad initially said they would send one. Ten minutes later, he called back and said his manager gave us two options: request a refund through Uber Eats or come to the restaurant and pick up the replacement ourselves. I explained that we specifically ordered delivery because we could not come to the restaurant and even suggested that they use Uber Courier to send the replacement. Muhammad said he would speak with his manager again. After waiting another 30 minutes without an update, we called twice from my wife’s number, but no one answered. When I called from my number, they answered immediately. Muhammad then told me the manager said we could either pick it up ourselves or leave a review and request a refund. What made the situation worse was the dismissive attitude. When I mentioned that they had wasted 30 minutes of our time without calling us back, Muhammad responded that he had other customers and could not just entertain us. The manager’s response also came across as though they did not care whether we left a bad review. Mistakes can happen, but poor communication, an unprofessional attitude, and a complete lack of concern for a regular customer made this experience unacceptable.
• RT

  RABIA TAHIR

  Aug 2, 2026
  1.0
  Absolutely unacceptable food and customer service. Hungry Bros Manager: You told me you didn’t care if I leave a bad review so here it is, with photo proof. I genuinely tried to resolve this issue over the phone instead of posting a negative review. Your employee Ibrahim even tried to help at first by offering to remake the burger, but that promise was never kept. It seems like you simply didn’t care about making things right. This was our second bad experience with this restaurant. I clearly requested an extra-extra-spicy burger, but it arrived completely dry with barely sauce inside. As you can see in the attached image, only one tender had a small amount of sauce on it. It honestly felt like eating a bun with a plain chicken wing. What made the situation worse was how the staff handled it. The cashier promised they would remake the burger and send it through Uber Eats because we had ordered delivery and were unable to pick it up. We waited another 30 minutes, but no one called us back or delivered anything. After waiting, I called twice and no one answered. When my husband called from a different number, they picked up immediately. The employee then said they could not deliver the food and that we could leave feedback if we wanted. By that time, it was around 8:30 p.m., we still had not eaten dinner, and we had wasted even more time waiting for a replacement they had promised. We work hard for our money and chose to spend our halal-earned money at your restaurant, expecting good food and respectful customer service. Instead, we were left waiting, ignored, and disappointed. No customer deserves to be treated this way. I hope the CEO/owner of Hungry Bros sees this review and takes it seriously.