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El Pollo Loco

3.8
(850 reviews)

Business Details

5346 W Grand Pkwy S, Richmond, TX
77406, United States
(832) 595-8381

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richmond,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable

Location

El Pollo Loco
5346 W Grand Pkwy S, Richmond, TX
77406, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
7/4/2026Closed

Reviews

3.8
850 reviews
5 stars
422
4 stars
172
3 stars
89
2 stars
40
1 star
127
  • AC
    A&J Communication
    Jul 3, 2026
    1.0
    Love the soup at this place and every time I come to order the same female cashiers tells me they don’t have it literally every time I go. I mean if you really don’t have that chicken tortillas soup then you should remove it from the menu.
  • SM
    salman firas muwafaq
    Jun 18, 2026
    1.0
    They don’t look like they want sell food they are in a hurry to close 7:30 pm and they don’t have chicken ready
  • SW
    Stephen Watson
    Jun 17, 2026
    4.0
    Great grilled chicken and side dishes. The only issue is all there restaurant's are 17 plus miles from our house. They need to open one in the new Missouri City, Texas area. For some reason the first one that opened in Sugarland many years ago closed. Our bills are a little more because we trend to purchase 8 to 12 piece meals.
  • LF
    Luis Ferrufino
    Jun 6, 2026
    1.0
    Ordered 15 minutes ahead, arrived at location and had to wait 30 minutes because they didn't have it ready. At least I saw them doing a quality check in the chicken before giving it to me
  • CC
    Carlos74
    May 15, 2026
    1.0
    Went through the drive thru today and ordered a 3 piece meal with corn and charro beans. The lady stated it was a 10 minute wait on chicken. I was like ok I will wait. She said you will wait? I said yes and asked for 2 legs and 1 thigh, she said sorry sir I can't do that. I was like ok thank you and drove off. If im paying my money and I have to wait 10 minutes in a suppose to be drive thru for quick service, I do t see why I was not accommodated for 2 legs? Oh well, I ate elsewhere and won't go back to that location. :)

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Richmond, TX?

El Pollo Loco in Richmond, TX is open from 10:00 AM to 10:00 PM Monday through Sunday.

Does El Pollo Loco offer online ordering?

Yes, you can order online at https://order.elpolloloco.com/menu/w-grand-pkwy-s-w-bellfort-st or use the El Pollo Loco app available on the Apple App Store.

Brand Certified Facts from El Pollo Loco

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Certified July 05, 2026Yext Knowledge Graph
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