Brand Certified
El Pollo Loco
3.9(843 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
5346 W Grand Pkwy S, Richmond, TX
77406, United States
Certified by El Pollo Loco • May 17, 2026
(832) 595-8381
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/tx/richmond/5346-w-grand-pkwy-s
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richmond,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
3.9
843 reviews
5 stars
419
4 stars
171
3 stars
89
2 stars
40
1 star
124
- CCCarlos745 days ago1.0Went through the drive thru today and ordered a 3 piece meal with corn and charro beans. The lady stated it was a 10 minute wait on chicken. I was like ok I will wait. She said you will wait? I said yes and asked for 2 legs and 1 thigh, she said sorry sir I can't do that. I was like ok thank you and drove off. If im paying my money and I have to wait 10 minutes in a suppose to be drive thru for quick service, I do t see why I was not accommodated for 2 legs? Oh well, I ate elsewhere and won't go back to that location. :)
- PLPatricia LopezApr 2, 20265.0Rico
- DGDavid GerlachMar 17, 20261.0Absolutely disgusting don't waste your money. Chicken is dry and rubbery the seasoning isn't good. Very disappointing
- LELucy EgedeMar 10, 20265.0Beats any Popeyes & church's. I feel great that it's grilled not fried. The side salad is amazing.
- JEJohn EngelMar 6, 20265.0Great grilled chicken. Fresh and delicious. I tried a bowl and truly enjoyed it.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Richmond, TX?
El Pollo Loco in Richmond, TX is open from 10:00 AM to 10:00 PM Monday through Sunday.
Does El Pollo Loco offer online ordering?
Yes, you can order online at https://order.elpolloloco.com/menu/w-grand-pkwy-s-w-bellfort-st or use the El Pollo Loco app available on the Apple App Store.
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled chicken and handmade guacamole, salsas, and dressings.
Does this El Pollo Loco location have a drive-through?
Yes, this location has a drive-through for convenient service.
What payment methods are accepted at El Pollo Loco?
They accept American Express, Discover, and Visa credit cards.
Is there free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is available for customers at this location.
Where is El Pollo Loco located in Richmond, TX?
El Pollo Loco is located at 5346 W Grand Pkwy S, Richmond, TX 77406, USA.
What nearby places can I visit around El Pollo Loco?
Nearby, you can find Best Buy for electronics shopping, Sally Beauty for cosmetic supplies, and 24 Hour Fitness if you want to work out before or after your meal.
Can I get car repairs or services near El Pollo Loco?
Yes, there are several nearby garage door service providers such as Experts Garage Door Repair Installation Process and Fix Garage Door Richmond close to El Pollo Loco.
Are there any beauty or wellness services near El Pollo Loco?
Yes, nearby you can visit Benefit Cosmetics BrowBar for beauty and spa treatments, Cookie Cutters Haircuts for Kids for haircuts, and Palm Beach Tan for skin care and tanning.
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