Einstein Bros. Bagels

Reviews

• JC

  Jesus C

  3 days ago
  2.0
  I love this place over all however the staff need to slow down and pay good attention to what they are doing With the food quality. I went one day on my way to work and despite the very long wait time when I got my food after leaving the quality was horrible. The sandwich was falling apart and had too much of the creamy sauce. It was drenched and by then I was already making it to work. I called they told me to go back and that my order would be remade. Well guess what I went back and they remade it but this time they basically gave me a sad farm house sandwich with hardly any meat just two little sad peaces of bacon. I am beyond disappointed and feel like they do this because it was a remake order. They need to get it together.
• CA

  Ceyhun Altun

  May 9, 2026
  1.0
  Got the order it was missing 2 bagels and a sandwich. (Order had 5 bagels in total) we have wait them to prepare the rest. And got totally different sandwich. Spent almost 40 mins and still didn’t get the food that we paid and we wanted. It wasn’t busy at all.
• ET

  Elena Trumbo

  May 3, 2026
  5.0
  I stopped today again for my usual breakfast and decided to leave a note here because I noticed I never leave a note while the experience is always good. Thank you Monique for making today’s experience extra good. She suggested I tried the pizza bagel this time and also took the time to tell me about the different cold brews they have.
• JC

  Jair Chedraoui

  May 3, 2026
  1.0
  I have visited this place twice. Thinking that my first horrible experience was a one-off I ventured there again to face another horrible experience. This place in my opinion has one of the worst customer service and that’s obviously reflected in the reviews. Bought a dozen bagels and asked for them to be sliced. The gentleman was obviously annoyed at the request and decided to use a knife and butchered all 12 bagels, cutting them in zigzag shape and only halfway through. None of the twelve bagels can be toasted. This place is the DMV of bagel shops. Instead of spending your money at a place where people get annoyed for doing their job, do yourself a favor and spend your money at a place that deserves it. I sure will never go there again.
• AA

  Austin

  Apr 25, 2026
  1.0
  Horribly run. I came and ordered my food. Waited for 30 minutes and then went to check on it. Didn’t seem like anyone knew what was going on then they came back and said they were starting my order. When I asked why it hadn’t been started they told me that there were 20 orders ahead of mine which was not true because many people who ordered after me had already gotten their food, eaten and left. When I explained that they changed their story to say that they were out of the bagel that I wanted and that they were starting our order at that time. Another 15 minutes go by and they still had not started our order so we asked for a refund and left.

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