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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(139 reviews)

Business Details

(346) 857-2506
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
11115 W. Grand Parkway S, Richmond, TX
77406, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday6:00 AM - 8:00 PM

Reviews

3.2
139 reviews
5 stars
65
4 stars
8
3 stars
11
2 stars
6
1 star
49
  • ZR
    Zoya Raza
    Sep 29, 2026
    5.0
    Madison was so sweet and helpful! She was really patient with me while I was deciding what to get and gave me some really good drink recommendations. She made sure my order was right and had such a friendly attitude the whole time. Really great customer service and definitely made my experience at Dunkin better!
  • MC
    Max Cortina
    Sep 29, 2026
    1.0
    Always super slow, orders are usually never correct, employees always look angry
  • CD
    Crystal Day
    Sep 24, 2026
    5.0
    We received excellent customer service from an employee named Sean. Throughout our visit Sean was kind, patient and professional.
  • RP
    Richard Paz
    Sep 18, 2026
    1.0
    Terrible service. Stood there waiting to order, lady saw me but never acknowledged. Spmeone from the back came up and saw me then she told her to attend to me. Very dry approach, no greeting. There was no selection of food displayed ready to order. Looks like no sense of urgency. Wanted to try a new spot because burnt out from the usual but I'll stick to the norm.
  • HM
    Heba Mohiuddin
    Sep 8, 2026
    1.0
    The drink was okay, but the order took forever to fulfill although I placed the order at 4:49 pm. There was no sense of urgency and I had to go ask them about my order. The screen said my order was ready but it literally wasn’t. I don’t know if it is because of the time I came there, but the service was horrible and the workers there need to have a better sense of urgency because this was not it. They finally gave me my order 20 minutes later after I had to ask. Keep in mind it was not a large order or anything just a medium iced latte and hashbrowns, which they gave me first and then the latte 5 minutes later🙄. There is a very low chance I visit this location to get my coffee next time unless there is an improvement in service and sense of urgency. For the amount of time I waited, I expected better.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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