While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richardson,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Food was great. Hot n fresh, chicken was juicy. Very smokey inside b/c of the grill. I will definitely be back. This was ny first time.
JB
James Bucki
6 days ago
5.0
Food quality and service is outstanding! All dishes made to order. The chicken is to die for… fresh and hot off the grill!
TB
Tee Byrd
Aug 8, 2026
1.0
Meat was undercooked, old and nasty. They’re wrong for even plating this. This was my first and last time ever trying this place.
DE
Doris Escobar
Aug 7, 2026
1.0
Bad service I ordered my order and they told me that in 10 minutes I was there and to return and when I returned they had forgotten about my order and I had to wait longer. :/
SH
Sam Houston
Jul 23, 2026
2.0
Rip off prices. Two pieces of chicken cost over $10, then they push expensive add ons. Something that costs about $1 to make is sold for $10. Charging prices like that leaves a bad feeling with people and they Curse you with bad Karma. That is why you and your family will never be happy with cheated money. That’s life. Money made by overcharging never brings lasting satisfaction.
What are the regular operating hours of El Pollo Loco in Richardson, TX?
El Pollo Loco in Richardson, TX is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customers.
Can I order food from El Pollo Loco online or through a mobile app?
Yes, you can order online via their website or use the El Pollo Loco app available in the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through option?
Yes, there is a drive-through available at this location.
Is free Wi-Fi available at El Pollo Loco in Richardson?
Yes, El Pollo Loco offers free Wi-Fi for customers.
How can I contact El Pollo Loco Richardson for inquiries or feedback?
You can reach them by phone at +1 972-907-1449 or email at epl3010@eplfranchisee.com.
What nearby dining options can I visit along with El Pollo Loco?
Nearby Alternatives include Chipotle Mexican Grill, Diego's Taqueria, Jason’s Deli, Blaze Pizza, Popeyes Louisiana Kitchen, Wendy’s, and Jersey Mike’s Subs, offering a variety of fast food and Mexican cuisine.
Are there nearby places to fuel my vehicle when visiting El Pollo Loco?
Yes, Texaco Station Richardson, Texaco, and Richardson Square Mart gas stations are conveniently located near El Pollo Loco for fueling your vehicle.
What local services are available near El Pollo Loco for pet care and telecommunications?
Nearby you can find The Corner Vet and Beltline-Plano Road Animal Hospital for pet services, and mobile stores like Sprint Store by Connectivity Source and AT&T Store for telecommunications needs.
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