Brand Certified
El Pollo Loco
4.3(1622 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
1400 E Beltline Rd, Richardson, TX
75081, United States
Certified by El Pollo Loco • May 17, 2026
(972) 907-1449
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/tx/richardson/1400-e-beltline-rd
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richardson,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
4.3
1,622 reviews
5 stars
1,070
4 stars
265
3 stars
129
2 stars
54
1 star
104
- VSVictoria Schirato1 day ago2.0Pricey for what it is. A small side of rice is almost 6 dollars. My food wasn’t ready when i got there (and i was 6 minutes late) and there were items missing from my order. My chips ended up being stale and the food wasn’t anything to write home about. Probably won’t be returning.
- ZEZoya-Margaret ElsisuraMay 4, 20261.0PLEASE fix your ac. Everytime im here the ac is broken. The poor employees have to work over the grill and your customers are hot in the lobby. We are not even in summer yet.
- AWAllen WatsonApr 30, 20265.0This location offers quick and courteous service. The restaurant is always spotlessly clean!
- KHken howardApr 28, 20264.0I didn't eat here was only picking up in food.Order.The store was very clean the staff was friendly. A little slow but friendly.The food looked and smelled delicious.I can't wait to actually dine here
- FSFrancisco SantosApr 22, 20263.0These Apollo loco locations are a hit a miss. This particular one was in between. The food tasted great, The cashier seems to have challenges getting my order in the system. I have notice this in other locations as well, might have turnover challenges. There was no ice tea outside, the bathroom is filthy and the door handles are greasy. Is like the employees are all behind the counter and no one ever gets out to check the rest of the restaurant.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Richardson, TX?
El Pollo Loco in Richardson, TX is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customers.
Can I order food from El Pollo Loco online or through a mobile app?
Yes, you can order online via their website or use the El Pollo Loco app available in the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through option?
Yes, there is a drive-through available at this location.
Is free Wi-Fi available at El Pollo Loco in Richardson?
Yes, El Pollo Loco offers free Wi-Fi for customers.
How can I contact El Pollo Loco Richardson for inquiries or feedback?
You can reach them by phone at +1 972-907-1449 or email at epl3010@eplfranchisee.com.
What nearby dining options can I visit along with El Pollo Loco?
Nearby Alternatives include Chipotle Mexican Grill, Diego's Taqueria, Jason’s Deli, Blaze Pizza, Popeyes Louisiana Kitchen, Wendy’s, and Jersey Mike’s Subs, offering a variety of fast food and Mexican cuisine.
Are there nearby places to fuel my vehicle when visiting El Pollo Loco?
Yes, Texaco Station Richardson, Texaco, and Richardson Square Mart gas stations are conveniently located near El Pollo Loco for fueling your vehicle.
What local services are available near El Pollo Loco for pet care and telecommunications?
Nearby you can find The Corner Vet and Beltline-Plano Road Animal Hospital for pet services, and mobile stores like Sprint Store by Connectivity Source and AT&T Store for telecommunications needs.
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