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Chick-fil-A

4.2
(1,231 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Prosper Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
4420 W University Dr, Prosper, TX
75078, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 4420 W University Dr in Prosper, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.2
1,231 reviews
5 stars
826
4 stars
174
3 stars
52
2 stars
43
1 star
136
  • MH
    Myaa Hudson
    3 days ago
    3.0
    I ordered a iced coffee and the did not stir it I was the first car in line they had different orders drink ready had to ask me what my order was and I was the first car all the stop was at the bottom like stirring wasn’t apart of making the drink
  • MR
    Moukthika R
    4 days ago
    5.0
    My go-to is their spicy chicken sandwich with fries for lunch 🍟 And their chicken biscuit has recently become my new breakfast favorite.
  • PC
    Preach Christ
    5 days ago
    1.0
    I wasted twenty five minutes of my morning for this Chic-Fil-A to not have the food I ordered before arriving. The manager told me there was nothing she could do and that the app was faulty. This is a disappointment to the franchise and I hope something is done expeditiously to correct future service.
  • OK
    Oleh Kmet
    Oct 1, 2026
    1.0
    For the Christ’s Sake clean that gross baby changing station in there men’s bathroom In needs a deep decontamination at this point considering what’s there🤬🤦‍♂️🤮
  • SB
    Shanay Banks
    Sep 17, 2026
    2.0
    I normally have great experiences at this Chick-fil-A and come here often, which is why tonight’s experience was so disappointing. Two nights ago, I placed a mobile order and realized when I got home that several items were missing. I called the restaurant, explained what happened, and the manager I spoke with was very kind. I was told that because of the mistake, they would replace my entire 8-count grilled nugget meal with a lemonade. I did not ask for the entire meal to be replaced—it was offered to me. I was also told I had seven days to redeem it and that all I needed to do was provide my name because the information would be in the system. Tonight, I returned to redeem what had been offered. I mentioned it in the drive-thru and was told they could not find it, but that the team at the window would know I was coming. Once I reached the window, however, I ended up explaining the entire situation again to one employee, then a manager, and then another manager. I was repeatedly asked who I spoke with, whether I actually called, and what I had been told. I even offered to provide my original order number because I thought perhaps the notes were attached to it, but no one seemed interested in looking it up that way. Ultimately, they did provide the complimentary meal, and I appreciate that. However, by that point, I felt as though I had been put in a position where I had to prove that I was telling the truth about something that the restaurant itself had offered me. It felt less like, “We found the issue and we’re honoring what was promised,” and more like, “We can’t verify this, but just give it to her.” That was uncomfortable and honestly embarrassing, especially while my children were sitting in the car waiting through the entire interaction. I would never try to take advantage of this restaurant or any business. I regularly purchase food here, and paying for a meal was never the issue. Had I not been offered a complimentary replacement, I would not have expected one. My concern is with the process. If a manager promises a guest a complimentary meal because of an order error and gives that guest a specific timeframe and instructions for redeeming it, there needs to be a reliable way for the next team to verify that information. A customer should not have to repeat the same story to three different people and feel questioned or belittled simply for redeeming something the restaurant offered. I still enjoy this location, but tonight’s experience definitely left me feeling differently. I hope management improves the system for documenting complimentary replacements so another customer isn’t made to feel this way.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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