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McDonald's

3.5
(1,643 reviews)

Business Details

701 W Spring Creek, Plano, TX
75023, United States
(972) 517-7095
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 W Spring Creek, Plano, TX
75023, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 701 W Spring Creek in Plano, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,643 reviews
5 stars
655
4 stars
287
3 stars
234
2 stars
97
1 star
370
  • YC
    Yazmin Beltran Carrascal
    5 days ago
    1.0
    Acabo de estar ahí y me dieron la orden incompleta no como la ordené . Terrible y es la segunda vez . No extra tomate no spicy
  • CA
    chris allen
    Jul 2, 2026
    2.0
    Ordered a spicy crispy deluxe on my way out of town and a got no lettuce or tomato nothing extra just the chicken sandwich with sauce
  • MK
    Muhammad Khan
    Jun 30, 2026
    1.0
    An employee that works night shift told me to go somewhere else without even giving me my order and have a bad attitude!! This location is good but dang now I’m never coming back here
  • CF
    Caleb Frisby
    Jun 29, 2026
    1.0
    BE WARY ORDERING FOOD ON THE APP AT THIS LOCATION. THEY WILL TELL YOU THEY DON'T HAVE THE ORDER AND SHOO YOU AWAY WITHOUT A CHANCE TO EXPLAIN ANYTHING AND I DIDNT EVEN GET MY MONEY BACK. WASTE OF TIME AND MONEY!!
  • MM
    Mayra
    Jun 25, 2026
    1.0
    I hate having to write a negative review, especially for this location because my experiences here are usually great. However, it seems that whenever a particular employee is working in the evenings, my experience is consistently unpleasant. I went around midnight of June 24 on Wednesday- Thursday. She is a short woman with black hair usually worn in a bun and glasses. I don’t know her name, but I believe she may be a supervisor or manager. Unfortunately, her attitude is always off-putting and comes across as rude, unfriendly, and disrespectful. This isn’t based on just one interaction. Every time I’ve encountered her during evening visits, her demeanor has been the same, which makes me feel like the negativity is personal at this point. My most recent issue occurred when I placed a large order through the McDonald’s app: 8 burgers, 5 large fries, and a 4-piece Chicken McNuggets. I also requested 3 ranch, 3 BBQ, 2 buffalo sauces, and 1 Big Mac sauce. When I received my order, a young employee who was very respectful and friendly handed it to me. I asked if all the sauces were included, and he said they should be. As I checked the bag, I noticed I had only received 1 BBQ, 1 ranch, and 1 Big Mac sauce. The employee kindly offered to get me a couple more sauces. As he was about to do so, the manager/supervisor abruptly stepped in and said, “No, you can’t have more sauces. If you want more, you need to pay for them.” I respectfully explained that I had requested the sauces through the app and was simply trying to let her know what had happened. Instead of listening, she continued arguing with me and repeatedly insisted that I needed to pay for the sauces. She even stated that if I didn’t have the money to pay for them, that was fine, but I still couldn’t have the sauces. What bothered me most wasn’t the policy itself. If there was a charge for additional sauces, I would have had no issue paying for them. The problem was her attitude and the way she handled the situation. Rather than explaining the policy professionally, she came across as confrontational and dismissive while I was trying to have a respectful conversation. The young employee who initially helped me was courteous, friendly, and professional, and I appreciated his customer service. My complaint is specifically about the supervisor/manager’s behavior and customer service. As a manager myself, I understand the importance of maintaining professionalism, even when enforcing store policies. After a long day at work, I expect the same level of respect and customer service that I provide at my own establishment. Unfortunately, every interaction I’ve had with this employee has left me feeling unwelcome and offended by her attitude. I hope management addresses this because the rest of the staff has generally provided great service, and this location is usually one I enjoy visiting.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 701 W Spring Creek in Plano, TX?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer delivery service?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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