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McDonald's

3.5
(1,660 reviews)

Business Details

701 W Spring Creek, Plano, TX
75023, United States
(972) 517-7095
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 W Spring Creek, Plano, TX
75023, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 701 W Spring Creek in Plano, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,660 reviews
5 stars
662
4 stars
288
3 stars
235
2 stars
98
1 star
377
  • MS
    Mastan Shaik
    3 days ago
    1.0
    ⭐ 1 STAR — Extremely Rude Customer Service I had an absolutely terrible experience at this McDonald’s because of an employee named Veronica Gonzalez. I placed an order through the McDonald’s app for 2 McChickens and 2 ranch sauces. The sauces were part of the order and were not an additional paid item. When I received my food, only 1 ranch sauce was included. I politely asked Veronica for the second sauce that was clearly included in my order. Instead of simply checking the order and correcting the mistake, she started telling me that because I only ordered two items, I was only allowed one sauce, and that I would get more sauce only if I ordered nuggets or fries. Seriously? Why make up your own rules instead of following what is actually shown on the customer’s order? I explained that I ordered through the app and that the order specifically included 2 ranch sauces. Rather than handling the situation professionally, Veronica became extremely rude and disrespectful toward me. Her attitude was completely unnecessary over something as simple as a sauce. The problem here isn’t the cost of a ranch sauce. It’s the attitude, disrespect, and complete lack of customer service. Customers should not have to argue with an employee to receive items that are already included in their order. Management seriously needs to address this employee’s behavior and customer-service attitude. An employee should not be creating their own rules and then treating customers rudely when they question those rules. I strongly recommend management review the interaction and speak with Veronica Gonzalez about how customers should be treated. I personally would avoid this location when she is working because the experience was extremely unpleasant.
  • JH
    Jennifer Hernandez
    6 days ago
    1.0
    Woman at window at 12:40 AM tonight is absolutely a disgrace to this establishment. She is rude, aggressive with customers, and the other employees. Corporate needs to view camera footage of how she treated me and spoke to me at the window and how she shoved a man out the establishment who was just trying to pick up a food delivery order.
  • AH
    Aaron Hernandez
    Sep 4, 2026
    5.0
    Hispanic lady at the window was so nice food was really good and the service was fast really recommend this location u came around 12 lady is so nice definitely needs a raise or at least props
  • TH
    Tamra Henderson
    Aug 31, 2026
    3.0
    I ordered a fillet o Fish and he walked out to My car and even said “fish?” I was like yes Didn’t even think about it and started driving as I had to get going, and I opened the bag it was fries thankfully they were fresh. Wonder if you guys can at least add my points back to my acc. Thanks
  • RS
    Relonda Smith
    Aug 25, 2026
    2.0
    Good Evening. I just wanted to leave a comment today because my experience wasn't good. This is my first time going through the drive-thru at this location and at that time I was visiting one of my dear daughter home and I wanted a Big Mac meal and upside the meal to a large but anyway when we left to drive to I decided to eat some of my French fries they was unacceptable because they was cold and and not fresh as they should have been and also I am allergic to certain kind of sauces like the sauce that they put on Big Macs, and mayonnaise they put the special sauce that they use I specified do not put it on and they did so what I'm thinking about doing next time is go inside and place my order and after they fix it I can check it right then and there. My experience was not good. My food was not good. I feel like they need to go back and get more training so they can follow instructions and listen very clearly to the customers it is no need for a person to repeat their self at least 3 times and still get the order wrong!!!!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 701 W Spring Creek in Plano, TX?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer delivery service?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 06, 2026Yext Knowledge Graph
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