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McDonald's

3.2
(2,354 reviews)

Business Details

400 Jupiter Rd, Plano, TX
75074, United States
(972) 509-0535
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Jupiter Rd, Plano, TX
75074, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 400 Jupiter Rd in Plano, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,354 reviews
5 stars
779
4 stars
413
3 stars
317
2 stars
193
1 star
652
  • YM
    Yeah M
    4 days ago
    5.0
    Great staff. Very nice and helpful. Very clean environment! The only McDonald’s close to us that has a play area still. Thank you!
  • CM
    Cristian Martinez
    6 days ago
    1.0
    Attitude at speaker plus they get to be on their phones. What an easy job
  • IW
    Ike Wang
    Oct 30, 2026
    5.0
    The lady that dressed up as a minion on Halloween genuinely has the sweet soul I have ever met, we always come to this location for breakfast and there’s never been a time where she didn’t light up our day with her smile and she deserves a big promotion !!!
  • KM
    Kristen Mercer
    Oct 23, 2026
    1.0
    They took my order gave no instructions to pay at first window and I sat in line at the first window for 5 minutes no one came then line moved and the guy yells sir sir. Uhm I can’t back up there’s now another car behind me. They all had attitudes and zero communication as to what the heck was going on.
  • JC
    Justin Clopp
    Sep 21, 2026
    2.0
    Don't want to leave bad review seeing how I been coming here for yrs and only had a issue here twice prior but I hadn't been her for a couple yrs but certain circumstances I am back. Now having a service animal I bring in with me. Couple weeks ago I was question by one of the managers. Told her my dog is a service animal. She walks away but then sends a regular employee to ask me for documentation which is against federal law. Explained this to her and tell her that her manager probably knows this and that's why she didn't ask me for documentation but sent you. I told her not to let her manager get her in trouble but then I end up calling the regional office and to let them know and they told me that they would make sure to contact the restaurant and inform them about the laws of service animals. Haven't had a problem the last couple weeks that I've been in there but this morning I just go and walk straight to the restroom and come out and I'm stopped by another manager Yolanda. She then proceeds to stop me and tell me that corporate has contacted them and that corporate told her that they need to ask me for documentation which I know can't be true for corporate to do that. I then told her that she cannot ask me for documentation but she tells me she can and proceeded to argue with me and I just told her that I just talked to corporate a few weeks ago about this and she can't and she says yeah well I can but I'm already walking out. I leave without any other words but now for some reason she follows me outside in front of the gas station part of the building while again I'm on the phone about to call corporate. I guess she proceeds to start trying to argue with me again so I don't call corporate I just start recording her on my phone and tell her once again that she cannot ask me for documentation but then she acts like she didn't say that to me and says that her employees asked me for documentation. So I just left altogether. Called regional office again for another complaint about my service dog. Now keep in mind there's no reason for them to question my dog because she doesn't bark or isnt acting out, she isnt out of control or anything. Also when I do go in there and sit down to eat I do sit on the other side of the glass by the restrooms just to try to keep her from all the other customers (which I'm not legally required to do) but again she sits right next to me and she's quiet. There's a federal law that protects people with service animals which is part of the disability act so I was strongly advised that y'all all get on the same page. Pretty sure y'all don't want to get sued and people lose their jobs over this. Shouldn't have to go through this! I guess I'll have to handle this a different way since people don't care! Again I already contacted customer care today and over 3 weeks ago when the first instance happened.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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