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McDonald's

3.2
(2,343 reviews)

Business Details

400 Jupiter Rd, Plano, TX
75074, United States
(972) 509-0535
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Jupiter Rd, Plano, TX
75074, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 400 Jupiter Rd in Plano, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,343 reviews
5 stars
770
4 stars
413
3 stars
317
2 stars
191
1 star
652
  • GL
    Grace Lynn
    Sep 3, 2026
    2.0
    If you have time to sit and wait go ahead, but this location always takes 15-25 minutes before you can even get your food from the DRIVE THRU. Service hasnt improved in years, if anything it just gets worse.
  • DS
    Dralon Rolondo Evans Sr
    Aug 30, 2026
    5.0
    Good service
  • JG
    Jordan Ruiz Gallegos
    Aug 30, 2026
    4.0
    The time you get your food could be better they seem overwhelmed
  • RH
    Ro Hernz
    Aug 28, 2026
    1.0
    Who does the hiring at this location because there two employees who have a major major attitude problem. One being what I think is a manager and the second person is the one from the picture. I come and get my ice coffee TWICE a week because my son’s speech and occupational therapy is nearby. Each time I come I order the same ice coffee with the same add ons. Yes the add ons are extra but every other location and every other employee at this location make the coffee the same way. The drizzle inside the cup not on the top of the whipped cream. The Caucasian manager and this employee from the picture don’t. They do their own way… which is a tiny drizzle on the top of the cream and if you want it inside the cup you have to order extra.. meaning twice the add ons. When I mentioned to the employee that’s every other McDonald does not do it like that and that the other employees at this McDonalds don’t do it like that either he or she decided to have a major problem with it. Scuffing because I asked for a redo and to ask the other manager that was next to because she does it different for me. He/she proceeded to tell me in the nasties manner to moved up cause I have to wait now. He/she went on the back when I could not see and the area manager had to take over making my drink because he/she clearly showed he/she was not wanting to do it. Upset because I refused to take it the way he/she wanted to give it to me. I went back today to order my ice coffee and before the Caucasian manager could turned off the mic on the drive through, you can clearly get other person on the background saying “omg it’s that lady..” then she turned off the mice. Again, lack of professionalism and still hurt over me telling him to redo my drink pls. I would be bothered too if I had to work for the minimum at a place like this but that’s not the customers fault.
  • AG
    Ayden Gonzalez
    Jul 27, 2026
    1.0
    On sunday morning July 26 i went through the drive thru and was met by the rudest employees ever, her name was Elizabeth, shes been there multiple times with the same rude tone, micro aggression, she rolls her eyes, speaks to everyone rudely when i tried to correct my order she got wrong, she gets mad too easily when i said it was hard to communicate with her. She doesn't create a great atmosphere for people and my experience is always ruined by her lack of communication and her customer service. I dont want to have to deal with a rude employee everytime i want to eat at my nearest McDonald's.

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