Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
⚠️ WARNING: DANGEROUS & HOSTILE STAFF. EXTREME HARASSMENT! ⚠️
Avoid this location at all costs! I had the most traumatizing and unacceptable experience of my life, which completely terrified my child who was waiting in the car.
I placed a curbside pickup order because I was in a rush. After receiving the "ready" notification, I parked in the pickup spot and waited a long wait with no staff coming out to me, then I went inside. The lady handling orders (might be Indian, wearing a green T-shirt) was instantly hostile and rude. She kept shouting "I don't see your order," even though I showed her the app receipt and she eventually brought out an incomplete, unbagged order with a sandwich and apple pie missing. When I pointed out the missing items, she suddenly snapped, snatched the food back from me, and yelled "I can't give you anything!" She refused to complete the order and refused to issue a refund. She just kept ignoring me and kept me waiting infinitely.
Finally, I decided to leave empty-handed, because my child was waiting and I was on a schedule, . But it didn't end there. As I got into my car and was preparing to drive away, this unhinged employee actually followed me outside, approached my vehicle, and threatened to call the police to have me arrested!
This is illegal harassment and severe intimidation. She literally stole my money, withheld my food, and then weaponized the police to threaten a paying customer with a child in the car. This employee is a danger to the public and a massive liability. I am filing formal complaints with corporate. She must be terminated immediately!
Case submitted already. Please process. Case Number: 36411294
SC
Stone Cruse
May 4, 2026
1.0
Refused to fill online order, because they were 1 minute past closed when I arrived
YW
Yuye Wang
Apr 10, 2026
5.0
Has an outdoor play area, and has shaded seating area next to the play place. Pretty cool.
PP
PRO HEALTH PHARMACY
Apr 6, 2026
5.0
Probably one of the best McDonald’s I have been too. Food was dove perfect ! A+++
RG
Rennier Garcia
Mar 31, 2026
1.0
This is the second time the exact same thing has happened to me: I order a Big Mac and pay to have four patties added, but they only put in three. I told the person who took my order, I told the cashier, and I told the person who handed me my food—yet even after all that, I got home and my burger still had only three patties. The service provided at this restaurant is truly disappointing and mediocre; they charge you for something they don't deliver, and even when you let them know that this has happened before, they simply don't care.
What are the general operating hours for McDonald's at 3957 Legacy Dr in Plano, TX?
McDonald's at 3957 Legacy Dr in Plano, TX is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight.
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery daily from 5:00 AM to 11:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What types of pickup and delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods does McDonald's at Legacy Dr accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app I can use to place orders?
Yes, you can use the McDonald's app available on Apple App Store and Google Play Store to order conveniently.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby dining options to this McDonald's at 3957 Legacy Dr, Plano, TX?
Nearby dining options include Abu Omar Halal (Middle Eastern), Zhang's Kitchen (Chinese/Asian), Taco Bell (Mexican fast food), Aroma Indian, and Bella Italia Ristorante (Pizza).
What nearby places could be useful if I need services besides dining, while visiting McDonald's?
Nearby useful service locations include Chevron Station for fuel, The UPS Store 2519 for shipping and printing, Shred Nations for document shredding, and A1 Garage Doors Service for door repairs.
Are there any nearby health and wellness services near McDonald's at 3957 Legacy Dr?
Yes, Ai Massage offers massage therapy and spas, and Medco ER in Plano provides emergency medical care nearby.
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