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McDonald's

3.6
(1,450 reviews)

Business Details

2100 W 15th St, Plano, TX
75075, United States
(972) 423-6443
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2100 W 15th St, Plano, TX
75075, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2100 W 15th St in Plano, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,450 reviews
5 stars
589
4 stars
325
3 stars
192
2 stars
71
1 star
273
  • CH
    Catherine Herndon
    Jun 22, 2026
    1.0
    Employee was incredibly rude to my kids and my mom- eye rolling, f bombs, etc. My mom talked to the manager and he was also very rude.
  • EE
    Edith.
    Jun 21, 2026
    1.0
    The whole experience at the store was unprofessional and full of miscommunication, especially since I went through the drive-thru. First off, they seemed really annoyed. This was supposed to be a 24-hour store, but it felt like they didn’t want to serve me. I used my birthday free item coupon and a points reward for a breakfast, and I told the guy I was undecided but asked if my coupon still qualified. He said that coupons can't be used after 6 p.m., which is weird because I’ve always used mine for breakfast. I then used my points for a free breakfast sandwich since I was hungry, and I also ordered a muffin, hashbrowns, and some sauce. But I noticed I was charged for a big breakfast, which was wrong. I told the guy, and he called over the manager, Heidi. Heidi came to the window and told me she couldn’t do refunds and that I couldn’t get the free item off my bill because I needed to buy something to get something free, even though I already qualified with my points. I explained she was wrong, but she said that what I was buying was too cheap. That felt really offensive—McDonald’s is known for its value meals, after all. The worst part was that the manager made me feel discriminated against and pretty down. I didn’t get my money back, didn’t get my food, and the service was terrible. I think that kind of treatment should be illegal. I’ll definitely be contacting corporate and following up with the store, including the manager and district manager.
  • JG
    jessica green
    Jun 16, 2026
    1.0
    If I could get negative stars, I would give negative stars. The customer service is not up to par. The employees do not listen. They don’t understand what you’re talking about. They inconvenience the customer saying their devices do not work through the drive-through and that we have to get out of the car and order inside the morning. Crew needs to be retrained on customer service.
  • JM
    Jasmine Marroquin
    Jun 9, 2026
    1.0
    Went to get breakfast and it shows you that the sausage egg McMuffin comes with the FIFA cup. So I ordered that breakfast. The lady told me it does not. So I went back and the manager said I had to pay for it. That is FALSE ADVERTIMENT. Then just say the cups are sold separately.
  • JB
    Jennie Boznak
    Jun 3, 2026
    5.0
    I always get a McChicken sandwich but I don't like all the sauce on it so I ask for light on the sauce. The employee that makes my sandwich always makes sure my sandwich isn't "messy"!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location in Plano, TX?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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