ITALIAN ARTISAN GELATO – I Scream Gelato Plano is a top-rated ice cream and dessert shop located at Granite Park Boardwalk in Plano, Texas. We serve authentic handcrafted Italian gelato made fresh daily with premium ingredients. Enjoy classic flavors like Pistachio, Stracciatella, and Tiramisu, plus favorites like Ferrero Rocher and Lotus Biscoff. We also offer dairy-free and vegan gelato, sorbets, crêpes, Belgian waffles, milkshakes, affogatos, smoothies, and specialty coffee drinks. Visit us for the best gelato in Plano and North Texas.
Location
I Scream Gelato - Plano, TX
Granite Park Boardwalk, 5880 State Hwy 121 Suite 102 A, Plano, TX
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.