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Brand Certified

Arby's

4.1
(665 reviews)

Business Details

2012 W 15 St, Plano, TX
75075, United States
(972) 423-6624

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
2012 W 15 St, Plano, TX
75075, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.1
665 reviews
5 stars
334
4 stars
184
3 stars
82
2 stars
21
1 star
44
  • MR
    Michael Raider
    Sep 22, 2026
    1.0
    Just went thru the drive thru and ordered the 9 piece steak nuggets. Got home, opened the bag and there was 5 pieces. Wife instantly complained about the fatty and not tender. Tried calling the restaurant back to complain for 30 minutes and no one answered the phone. I guess they're used to providing piss poor customer service. Do yourself a favor and pass them by.
  • MH
    Master Hedgehog
    Sep 5, 2026
    3.0
    No condiments Was in hospital
  • CL
    Charlie Le
    Aug 15, 2026
    5.0
    I LOVE MIKE. Nicest employee ever I appreciate his hard work and dedication I’ll forever remember him
  • BM
    Brent Martin
    Aug 14, 2026
    1.0
    I had the exact same experience as Mark Nagy apparently a month after his review. This is my local Arby’s and I have been going for years. This time they had portable AC units set up all throughout the store but it was still in the 80s per the temperature display on the AC unit. I stopped here at the end of an 8 hour drive returning from a road trip and took my food to go. When I got home the fries were lukewarm and stale but that honestly happens here so often I didn’t think much of it. Then I unwrapped my sandwich and the bottom bun was soaking wet with “something”. The meat on the bottom was also wet and almost slimy. I tried to smell it and couldn’t tell if it smelled bad but it certainly didn’t smell good. Even though I just spent the entire day in my car I drove back to Arby’s for a refund and to let them know how disgusting the food was. I am shocked that someone had this exact same experience and that this problem apparently has been going on for a month. The food I was served was more than an inconvenience, it was potentially a safety issue. And the staff shouldn’t be working in 85 degree temps.
  • TT
    Terry Tate
    Aug 4, 2026
    1.0
    This Arby's the AC has been out for at least a week. Please owner of this franchise repair your restaurants AC. I went back to Arby's on August 10th, 2026 for the 4 to $10 deal. STILL NO AC FIXED. Is it fixed now?

Brand Certified Facts from Arby's

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Certified October 04, 2026Yext Knowledge Graph
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