Location.com logo
Brand Certified

Dairy Queen

3.3
(524 reviews)

Business Details

1238 U.S. 377, Pilot Point, TX
76258, United States
(940) 686-2623

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
1238 U.S. 377, Pilot Point, TX
76258, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 172 items

Explore offerings from Dairy Queen on 1238 U.S. 377 in Pilot Point, with popular children's miracle network donation, blizzard® treats, classic treats, and utensils available at this location.

Menu

172 items

Reviews

3.3
524 reviews
5 stars
187
4 stars
97
3 stars
62
2 stars
42
1 star
136
  • RG
    Richard Griffin
    May 26, 2026
    1.0
    Absolute trash. Horrible service just highschool kids who don't care. Have no ability to be efficient. Everything in the place is a hassle from getting hot food to cold ice cream. They'll serve your blizzard and make you wait 23 minutes for a cold burger. Just trash and since they remodeled it's gotten even worse. Last 2 attempts drove away from the drive thru speaker after they wouldn't answer for more than 10 minutes. Eat at McDonald's at least they will serve you.. dairy Queen has become a total failure across the state... THE COMPANY Has gotten so bad we have decided to NO LONGER frequent any DAIRY QUEEN ESTABLISHMENT.
  • BP
    Bethany Parker
    May 25, 2026
    1.0
    Not sure why I give this location multiple second chances but I’m officially done. Your staff is terrible. They’re rude they don’t acknowledge customers and clearly don’t want to be there. This location needs to either be shut down or completely re-staffed with chick fil a style workers. Not sure who the owner/GM is but you should be ashamed and embarrassed by the workers at this location.
  • ZL
    Zeus Lewy
    May 17, 2026
    1.0
    the employees and manager are to busy having a "giggle fest" to assist customers who have been standing at the counter for 2 minutes... the only one who noticed I was there was the lady in the drive thru. After she finished with the car she was handling she came over took my order and even made about 75% of it before the manager even looked up to see if I was helped... hey manager if you don't want to work in fast food as a 40+ person.... get a better job and leave fast food to the kids in school
  • RM
    Richard McMenamy
    May 16, 2026
    1.0
    We were in line for 20 minutes only to be told that the ice-cream was out. The information on line says the store is open until 11:00 on Saturday night, but the doors were locked at 9:00 and lights in the parking lot were turned off at 9:30. This is the second time we have been told that they were out of ice-cream. The first time was early in the middle of the afternoon. After seeing the reviews I'm surprised that this location is still in business. We have been shopping at this location for years and are very disappointed in what is going on.
  • CP
    Christina Puryear
    May 14, 2026
    1.0
    Went for the first time tonight. Drive through line was taking a while. I was given my drink, and shake, I had an ice cream on the way, and they didn’t offer a drink carrier. When I was given the ice cream it was sloppy, wasn’t turned upside down, the girls finger was in it. There were three girls standing there touching their hair, phones, and drinks from an outside place. When I made the complaint about the ice cream I was told “we make a lot of ice cream. I told them I know what you do. I have worked fast food a lot. They started at me. Please fix health violations. Girls did not have hairnets, wear gloves while preparing ice cream, having painted nails, or false nails with not gloves. Not washing hands after touching hair, phone, or drink from other business. I will not be back.

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: