Capricious Cake Shop is a family owned and operated business, that was born from an innovative concept on cakes' flavors by adding deliciousness to your lives with beautifully decorated cakes as well as gourmet brownies, empanadas, muffins and other baked goods. At Capricious Cake Shop our priority has been to make cakes from the most exquisite and fine recipes and the best ingredients in order to delight the most capricious cravings our clients will have.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.