Wingstop

Reviews

• SG

  Simone Garrett

  4 days ago
  1.0
  The worst Wingstop ever. A bunch of kids working in the back and no sense of direction from a manager or anything. Service is super slow.
• SS

  ST

  Sep 26, 2026
  1.0
  Literally took 2 hours to make an order of 20 wings that I was told when I ordered would be ready in 20 minutes.
• KP

  Keni Patel

  Sep 21, 2026
  1.0
  Can't even rate the food as we never received it. Put an order in online for pickup at a scheduled time of 5:15 p.m.; was charged for the order, arrived to pick up and was told I had to wait, saw my name on the screen and they hadn't even started it yet. I asked for a time as I was pinged on my phone to pickup and the order was ready. The guy working couldn't even give me an estimated time of completion; told me maybe 20 min's maybe 30 min's. So I left to run other errands and come back 30 min's later; I called this time to make sure the order was ready. Not to any surprise at all my order was still not ready. Was told they haven't even started it yet and that there were at least 5 other orders ahead of mine and they had no timeframe as to when it would be ready. I asked them to cancel the order and refund me the money. The guy said ok and when asked for confirmation of the order being cancelled that he couldn't provide one but instead provided me with the managers name and to call back if the refund wasn't processed. Well it's been a week now and no refund processed. Have been trying to call the store and no one is picking up the phone. If I could give negative stars here I would. Y'all need to do a better job of anticipating busy events. I.E. the biggest Texas home football game of the season so far. About to process a chargeback on my credit card. Ridiculous from Wing Stop. Never again.
• XX

  X X

  Sep 12, 2026
  1.0
  Waited 1hr for our order just to be told it will be another hour. Manager would not take the phone call. Completely unacceptable. Bad customer service.
• AK

  Athar Kazmi

  Sep 4, 2026
  1.0
  On a normal day I love wingstop, my kids love it and we make a family night out of it. I had a really crappy experience at limestone Wingstop . I placed an order online and went to pick it up. Before I walked out, I decided to check if my order was complete, and upon checking I was missing a few items—specifically, my fries and an order of wings. I pointed it out, and they made them for me. Since this was the second time my order was incomplete (the last time, they just told me 'tough luck' I should have checked before leaving), I took the time to mention to the manager that they should be a little more careful. In response, the manager (shi mod) told me “it happens and if you don’t like it order it from another location” she offered me a refund - at this point I would rather take my money else where. I hope a district manager or someone higher up sees this and realizes that the problem with this store isn't the line workers, but the management. If you have a manager telling customers 'tough luck, order from another location next time,' I can completely see why employees would call out and avoid coming to work under that kind of leadership. I have managed stores before, and I can promise you that when you have a manager with a nasty attitude like that, not only will your business suffer, but your good employees will also find a way out—leaving you short-staffed.

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